Legal News Customer Success Consultant (JD Required)

Are you interested in an alternative legal career that combines legal expertise, training and sales?
 

Do you enjoy providing education and support to legal professionals?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About the Role

Legal News Consultant is responsible for providing sales presentations, education and support that builds preference for LexisNexis and drives usage of our Law360 and MLex solutions within our Corporate Legal Division. The consultant is also responsible for retaining and growing revenue within assigned accounts and/or territory. These objectives are achieved by building strong relationships within accounts, understanding customer needs, providing high quality consultation and education, generating leads, and addressing enterprise-wide issues. This position is Field based and requires travel to meet with customers to deliver on objectives of the role.

 

Responsibilities

• Providing consultative services to Law360 and MLex Customers and Prospects to ensure maximized use and understanding of Law360 products, content, and tools.

• Communicating credibly and effectively with all levels of legal, compliance and tax professionals in a corporation in order to understand their challenges and provide guidance, education and consultation that helps to improve their business.

• Collaborating with sales partners on preference driving strategy and develop strategic account plans.

• Driving whitespace opportunity growth and identifies and shares leads/opportunities with sales partners and/or Product Specialists 

• Conducting competitive research, analysis of findings and shares information with product, segment, and marketing. 

• Conducting presentations to legal associations and at professional trade shows to help promote LexisNexis product, solutions, and content in the marketplace.

• Collecting feature/function requirements from customers and communicating to appropriate product/conduct team members.

• Effectively utilizing all required processes, tools, and systems

Requirements

• Have a JD or equivalent, impressive legal experience

• Have the ability to travel up to 25% of the time.

• Demonstrate great presentation skills.

• Demonstrates deep product, content, and practice area knowledge, acts as internal resource for sales, marketing, and segment.

• Have great verbal and written communication skills.

• Be able to work collaboratively in a heavily matrixed organization.

Work in a way that works for you

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.  We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, we will help you meet your immediate responsibilities and your long-term goals.

About the business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

U.S. National Base Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $58,000 - $96,700. Base Pay Range for IL is $60,900 - $101,500. Base Pay Range for Chicago, IL is $63,800 - $106,400. Base Pay Range for MD is $60,900 - $101,500. Base Pay Range for NY is $63,800 - $106,400. Base Pay Range for New York City is $66,700 - $1