Sr. Analyst, BES, OTC, Accounts Receivable

<p><b>YOUR OPPORTUNITY</b></p><p></p><p>You will provide services to our stakeholders who are in Portugal and will support the OTC department<span> with our mission to leverage resources on a global scale through the use of </span>shared services to reduce costs, increase customer service, and build new capabilities.</p><p>The individual will implement and execute process strategies within the following broad functional areas:</p><ul><li>Collection Management – Manage proper collection activities and efforts to ensure timely and accurate cash recovery</li><li>Deductions Settlement – Ensure customer deductions and disputes are properly handled and resolved</li><li>In addition, the position will be responsible for Bad Debt determination and report, overdue balances analysis, collection forecast, AR Aging management, account reconciliation, among others.</li></ul><p></p><p><b>ABOUT YOU</b></p><p><span>You will work in a </span><span>multicultural environment with a team spread in eight different locations.</span></p><p><span>Communication and interpersonal </span><span>relationships are highly value skills in our organization.</span></p><p><span>Your proactiveness and results driven mindset will be crucial for your success.</span></p><p></p><p><b>RESPONSIBILITIES</b> - WITH OUR CONSUMER AT THE HEART YOUR KEY FOCUS WILL BE</p><ul><li><span>Ensure that </span>BES<span> (Bacardi Enterprise Services) delivers </span><span>high standard customer service to the market</span></li><li><span>Be accountable for the Accounts Receivables of a portfolio of customers in Portugal. You may also be assigned some clients of the Southern Europe cluster.</span></li><li><span>Execute OTC process cycle (customer contact, escalations, legal referrals, order analysis and release, among others) to accelerate cash collections, </span>reduce DSO<span>, bad debts, and overdue percentage</span></li><li><span>Act as one of the </span>points of contact<span> between BES and the market</span></li><li><span>Conduct </span>actions<span> and projects in the market to improve results, drive efficiencies and simplify processes</span></li><li><span>Build strong </span>relationships<span> with key business partners</span></li><li><span>Coordinate with the </span>Rebates and Customer Services teams<span> prioritization of invoices based on deductions. </span></li><li><span>Complete monthly tasks such as </span>SOX controls<span>, reports and information delivered to key stake holders.</span></li><li><span>Coordinate with the </span>Cash Apps team<span> to make sure accounts are reconciled and payment are applied accordingly. </span></li><li>Be a problem solver<span> of issues reported by customers and key stake holders</span></li><li><span>Attend regular touchpoint </span>meetings<span> with key stakeholders (Commercial team, local finance, Customer Service and Logistics) to share results, challenges and require support</span></li><li><span>Communicate effectively with </span>internal Bacardi clients<span> as necessary to ensure that work is properly delivered.</span></li><li>Influence the markets<span> to follow the correct procedures and policies. </span></li></ul><p></p><p><b>SKILLS</b> <b>-</b> THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY</p><ul><li><span>Experience in Shared Services environment. </span></li><li><span>Finance Background</span></li><li><span>At least three years of experience working across one or more of the Invoice to Cash process areas: (Collections, Credit Management, invoice collection, deduction settlement)</span></li><li><span>Excellent problem-solving abilities with experience in process and quality analysis</span></li><li><span>Knowledge and experience with SAP and other applicable software programs preferred such as Microsoft Excel</span></li><li><span>Professional proficiency in Portuguese and English. Spanish and/or Italian is a plus.  </span></li><li><span>Experience in the Spirits and/or FMCG industry is a distinct advantage</span></li><li><span>Ability to push creative thinking beyond the boundaries of existing company practices and mindsets</span></li><li><span>Proactive individual that can collaborate and build effective relationships across all levels of the organization.</span></li><li><span>Works well in a team environment and is a self-starter that continuously is thinking on how things can be done better requiring minimal direction and support. </span></li></ul><p></p><p><b>PERSONAL QUALITIES </b>– SHARE OUR FOUNDER’S PASSION AND ENTREPRENEURIAL FLAIR</p><ul><li><span>Ability to work in a fast-paced environment and successfully manage a rapidly changing environment</span></li><li><span>Ability to handle multiple and changing priorities while working in a </span>matrix organization</li><li><span>Entrepreneurial spirit and fearless to action new ways of working in order to accomplish targets</span></li><li><span>Works well in a team environment and is a self-starter who continuously is thinking abou