Senior Sales Manager, Group

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

**This is a remote position based in the US.**

Promote and sell to group market in defined geographic region for three properties, Four Seasons Resort Punta Mita and Four Seasons Resort Nevis and Naviva, A Four Seasons Hotel. Generate hotels/resorts awareness through direct phone sales; direct sales calls, tradeshows and networking groups.  Work closely with sales and marketing teams to solicit, sell and confirm group business required to meet budgeted sales goals for both properties. Candidate should possess the ability to solicit group travel. This position requires a high degree of independent judgement and discretion on decision making and managing confidential information of the three properties.

Performs and follows up on all extra tasks, actions and responsibilities assigned by the Director of Sales and Directors of Marketing. Has the ability to be a Public Ambassador for Four Seasons Hotels

This a remote role that supports the Four Seasons Hotels and Resorts, Punta Mita, Nevis and Naviva, reporting to Director of Group Sales. This role involves interactions with internal and external stakeholders at various levels.

What You’ll Be Doing

Business Development and Prospecting:

• Identify and target group customers and site selection companies that will generate business on behalf of hotels but not conflict with WSO efforts.

• Negotiate, draft, generate proposals, contracts and addendums that ensure resort budget and revenue targets are achieved.

• Utilize various prospecting resources to solicit and secure business on behalf of hotels.

• Use company wide programs, sales developments, prospecting projects, WSO customer events and reporting for business development.

• Follow up on all business inquiries and leads and qualify business to generate group room nights. 

• Create and execute account plans for assigned market territory to ensure maximum group revenue and budgeted group targets are achieved for both properties. 

• Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined.  

• Assist Director of Sales in the development of new programs and sales campaigns in an effort to obtain additional sales from the various market niches.

• Assist Director of Sales with the implementation, follow-through and updating of the quarterly action plans.

• Explores new ways to increase revenue.

Prioritizing & Time Management:

• Treat active selling, solicitation and business development as #1 job priority.

• Protect the Golden-Selling Hours for both properties. Allocate time and resources as appropriate for account potential.

• Schedule activities effectively, meet deadlines and cover hotel´s internal meetings and events assigned.

• Handle and organize sales calls and trips in a cost and time-efficient manner and within compliance of established budgets. 

• Plan activities in advance. Ability to coordinate special events, promotions and other required management duties as assigned.

• Secures proper handover to another Sales Manager buddie partner while traveling and/or vacation periods.

• Complete weekly prospecting calls to solicit new and untapped business leads.

• Attend assigned meetings, webinars and conference calls on time (5 mins prior to starting time).

• Vacations and any time off must be authorized by both resorts through Director of Sales.

Community Connectivity:

• Participate in local group/meetings organizations as needed for job.

• Identify, select and participate in local organization that