Quality Assurance Lead

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Quality Assurance Lead

Maryland, Columbia FREQUENTIS USA, Inc. From now on : Share: Share

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Job Introduction Frequentis USA Inc. is dedicated to creating a safer world. With over 75 years of experience, Frequentis understands controllers in safety critical situations encounter new challenges daily. Our mission is to develop and market highly reliable, optimized, custom-tailored, and user centric communication and information systems for mission critical solutions. As an industry leader in voice communication data information systems, we create a safer world through integration, digitalization, and automation while maintaining world class safety standards. We proudly serve many U.S. government agencies including the FAA, DoD, and NASA. Safety as our number one priority pushes us to constantly learn about the ever-changing needs in safety critical environments to deliver innovative solutions. Key Tasks • Own and continuously evolve the company’s QMS to meet customer requirements and relevant industry standards (e.g., ISO 9001, AS 9000) • Ensure robust implementation, documentation, and maintenance of all quality policies, procedures, and controls. • Oversee process control activities, ensuring accurate and timely execution, analysis, and reporting. • Monitor key quality metrics and prepare reports for senior management • Maintain robust document control systems to support compliance and traceability • Ensure adherence to regulatory, internal, and customer‑specific quality requirements. • Lead internal and external audits, manage certification cycles, and coordinate corrective and preventive actions. • Champion continuous improvement and foster knowledge sharing
Key Qualifications • At least 5 years of experience in quality management in accordance with ISO 9001. • Experience in process management within technology‑driven environments, including process definition, control, and improvement • Hands‑on experience working with highly complex products or systems, with a strong practical involvement in day‑to‑day quality activities • Experience with non-conforming material disposition processes a definite plus. • Knowledge and/or experience in DOD, FAA and NASA hardware manufacturing preferred. • A strong knowledge of process controls, FMEA, Continuous Improvement, and experience with vendor management. • BS degree in an applicable discipline or equivalent experience with 8 years directly related experience. • Knowledge of customer base including quality standards and personal computers. • Candidate must have a working knowledge of Quality Assurance systems including inspection, process control, non-conforming material, and contract conformance. • Familiarity with ISO 9001 and AS 9000 • Software Quality Assurance or Reliability Assurance knowledge a plus. • Candidate must be able to analyze manufacturing and Quality System processes and determine root cause and corrective action, as well as determine effectiveness or corrective action process. • Candidate must be able to effectively interface with all facets of contracts, design, manufacturing, and inspection. • Will possess a working knowledge of Microsoft Office and be capable of producing spreadsheets in Microsoft Excel, as well as merge information into Microsoft PowerPoint. • Ideal candidate will be capable of using the resources available on company databases to research and resolve problems and discrepancies related to electronic inspection, production, and procurement and configuration inspection acceptance issues. • Inspection system knowledge also an asset. • Must show track record of problem resolution, as well as being able to explain how t