Project Management Systems Support Analyst (0043)

Project Management Systems Support Analyst (15.23)

OCT Consulting is a business management and technology consulting firm that provides support to Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology.

Responsibilities and Duties

OCT currently has an opening for a Project Management Systems Support Analyst to work with a technology division within the Federal Bureau of Investigation (FBI). The Systems Support Analyst will manage project documentation, facilitate Agile processes, and ensure effective stakeholder coordination and project execution.

Day to day responsibilities include:

• Administration:
• Administer SharePoint or MS Teams sites and other tools storing team documentation to ensure adherence to governance standards regarding data stewardship.
• Facilitate meetings and document due outs and action items.
• Provide other administrative support as needed.
• Coordinate meetings with stakeholders and clients including observations supporting audits.
• Regularly meet with the client to communicate schedules, milestones, and risks associated to the implementation and/or operation of the system.
• Scrum Master:
• Facilitate daily standup/scrum meetings; sprint/kanban planning; scrum of scrum/cross team meetings; product backlog refinement meetings; sprint reviews/demos; team sprint/kanban retrospectives.
• Support requirements documentation.
• Document standard operating procedures & internal processes to support team and Agile best practices.
• Provide Agile training to new team members.
• Facilitate project closing and document lessons learned.
• Project Support:
• Provide and adhere to established project management best practices as identified in the Project Management Body of Knowledge (PMBOK).
• Consult and assist in enforcing project scoping.
• Support quality control of project deliverables and customer service.
• Support internal and external audits of financial systems.
• Assist in generating monthly project review slide decks and briefings.
• Generate project status update documents.
• Facilitate risk management best practices.
• Maintain project schedules and communicate schedule, milestones, risks, mitigation strategies, and resource information with the client to promote awareness and for updates to the IMS.
• Communicate project status.
• Support government staff with identifying, monitoring, and mitigating risks and issues.
• Maintain status of product backlogs.
• Obtain stakeholder feedback to ensure products are meeting user goals.
• Bring recommendations to promote process optimization and organizational growth to government staff as deemed necessary.

Requirements

Qualifications/Requirements

• Must be a US Citizen.
• Must hold an active DoD Top Secret (TS) clearance.

• Bachelor’s degree in Business Administration, Information Systems, Project Management, or related field.  
• Minimum of 5 years of progressive experience in supporting project management, Agile methodologies, administration, and stakeholder coordination.
• Prior experience in Agile environments, particularly as a Scrum Master or Agile Coach, facilitating Agile ceremonies such as sprint planning, retrospectives, and backlog refinement.
• Ability to train and mentor team members in Agile best practices.
• Experience with Agile project management tools.
• Knowledge of Project Management Body of Knowledge (PMBOK) and Agile Practice Guide principles.
• Proficiency in SharePoint, MS Teams, and other collaboration/documentation tools preferred.
• Experience managing meeting coordination, action tracking, and audit-related documentation.
• Strong organizational skills to ensure governance compliance and maintain accurate project records.
• Excellent communication and facilitation skills.
• Current PMP (Project Management Program) certification is highly desirable.
• The primary place of performance will be at FBI facilities in the Washington Metropolitan Area (WMA)/ National Capital Region (NCR).

Benefits

Benefits

OCT offers competitive compensation packages and a full suite of benefits which includes:

• Medical, Dental, and Vision insurance
• Retirement savings 401K plan provided by an industry leading provider with 3% employer contributions of the employee’s g