Senior Intellectual Property (IP) Systems Specialist

The Company

Dexcom Corporation (NASDAQ DXCM; Market Cap $44.3B) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by nearly 10,000 ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

Dexcom is seeking a Senior IP Systems Specialist, who will join our IP Ops team at Dexcom.  The Sr. IP Systems Specialist will report to the Director, IP Legal Counsel, Operations and Compliance.  

Dexcom’s IP Operations team is responsible for optimizing IP services, driving IP projects, and managing IP systems and processes, while working collaboratively with global IP professionals, outside counsel, Dexcom legal operations colleagues, and legal operations vendors.  This role is critical in ensuring that the IP team is innovating, improving, and handling IP matters efficiently and effectively.  We are looking for a motivated self-starter, who can think creatively about challenging issues, is passionate about problem solving, and can use analytical expertise to proactively drive solutions, and enjoys working as a team.

Where you come in:

The Dexcom IP OPs team has overall responsibility for managing IP systems and processes for the IP team.   This position take responsibility for:

• Programming and systems-side management of our IP software systems including Anaqua  and Acclaim IP, and other systems as necessary. Main responsibilities include, ensuring implementation of substantive workflow, law, and rule changes, maintaining data integrity, developing, and maintaining reports in the Anaqua and HyperView environment, and supervising, coordinating, monitoring, and programming processes within Anaqua.

• Support and systems-side management of our Brightflag billing system, including upgrades, tickets with Brightflag support and technical concerns or issues with integrations between systems.

• Help design and implement best practices and documentation for our systems and the workflow playbook for all systems.

• Generate workflows, document management and request intake systems using Microsoft tools such as SharePoint and Power Apps.

• Provide agile programming and workflow implementation in support of our IP Legal team.  Must be comfortable with rapid change of direction and improvement on-the-fly in pursuit of driving design, implementation and maintenance of our systems and project objectives.

• Collaborate with legal operations colleagues on law department processes, including billing, ticketing, document management, and other systems.

• Be comfortable with learning Dexcom procedures in order to be more efficient with back-end systems programming

• Provide input for developing and implementing user training, including user guides for Dexcom associates and outside counsel.

• As needed, assist other IP Legal OPs team members with their day-to-day tasks, e.g., in view of vacation, workloads, volume, etc.

What makes you successful:

• Bachelor’s degree, paralegal certificate, or system programming background with significant relevant experience.

• At least 4-5 years of related experience

• Extensive experience programming IP management/docketing software (Anaqua strongly preferred), Microsoft tools, as well as billing systems (Brightflag or Legal Tracker preferred).

• Experience generally with document management syste