Sr. Director, Solutions Advisory

ABOUT PER SCHOLAS:

For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.

 

POSITION TITLE: Solutions Advisor

REPORTS TO: Senior Vice President, Strategic Execution

SALARY RANGE: $105,000 - $110,000

Solutions Advisor

As Solutions Advisor you will manage a portfolio of interrelated technical products that exist within the Per Scholas technical environment. Your work will include all facets of managing the product lifecycle: Evaluation, Planning, Implementation, Adoption, Support. You will work cross-functionally with various departments based on product assignment, with the goal being to ensure the successful implementation and support of your products; this creates a unique opportunity to navigate enterprise-level technology challenges, departmental business requirements, financial management, and user experience/ stakeholder management.

What you'll do:

Business Analysis

• Utilize Product Management framework to assess business challenges, and partner with functional teams to define requirements for technical products.
• Manage selection of Technical Products, followed by the process of their Development/ Pilot/ Implementation
• Support Products throughout Organizational Lifecycle, focusing on improvements to functionality, feature expansion, and overall product adoption

Technical Project Management

• Plan and manage projects related to portfolio of assigned technical products
• Utilize Business Analysis skillset to ensure compete understanding of business/ technical needs, limitations, and objectives
• Collaborate Cross-Functionally with Technical SMEs, Finance, Users, and other relevant stakeholders to validate product business cases
• Able to track and report against projects in an appropriate context for diverse stakeholder groups

User Engagement/ Support and Product Lifecycle Management

• Create, and maintain, relevant Product documentation and training
• Conduct user training and facilitate feedback sessions on products
• Conduct requirements gathering workshops related to user needs for products
• Create user personas and user stories related to technical products, effectively defining intended uses for products

Product Management and Product Ownership

• Track utilization metrics of Products, addressing challenges preventing adoption of implemented products
• Engage vendors on user challenges, upcoming features, and relevant changes affecting implemented products
• Identify business cases for assigned products, informing user management strategy
• Evaluate proposed products based on a combination of business, technical, user, and financial considerations; making actionable recommendations based on evaluated products
• Cocreate Long-Term Technical Suite Vision with IT/IS SMEs and Senior Management

Who you are:

• Adept relationship builder, doing so across multiple disciplines/ departments
• Proven leader with demonstrated ability to navigate Change Initiatives, Technical Implementations, or Product Lifecycles
• Process-Orientated professional with ability to create and maintain effective documentation, training material, and product/project management artifacts
• Self-Directed individual with the ability to proactively manage assigned products according to their cur