Human Factors Specialist

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

​​Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

Snap Lab is home to Spectacles — a camera inspired by the human eye, powered by your imagination — and a world-class research & development team that is paving the way for the future of the camera. Snap Lab builds creative technology that helps overlay computing on the world around us.

Working from our office in Santa Monica, CA, you will work with our team of world class designers and engineers to create a new paradigm of products that will merge the digital with the physical world. While part of the Design team, you will work independently between ID, Engineering, UXR and Strategy, from research to concepts, prototypes and production. 

We’re looking for an Human Factors Specialist to join our Spectacles Design Team! 

What you’ll do:

• Build and own the human factors discipline at Snap Lab

• Develop an exceptional (human factors) understanding of the people that are going to use our products (particularly the users head) 

  • Establish a Snap HF database, develop standards, HF design principles and guidelines

  • Collect, analyze and standardize ergonomic datasets (IPD, head shapes, ear to forehead dimensions, hinge forces, etc.), by tapping into industry resources and by running your own user studies

• Employ appropriate methods (qualitative and quantitative) and tools (lab instruments, surveys, and assessment) to address questions at hand, conducting user-centered research, testing and analysis

• Collaborate with ID to implement learnings into the HW design (from evaluation of prototypes to defining relevant demographic dataset for mass produced products) 

• Work closely with ID, Engineering, User Research and outside vendors:

  • Collaborate effectively with specialists in our engineering teams and with relevant outside partners by establishing x-functional relationships to accelerate data collection and learning.

  • Collaborate with our UXR team, setting up and conducting user testing to validate your assumptions and to understand current shortfalls better.

  • Produce data that enables us to make intelligent trade-offs between the lens experiences and wearability.

• Generate strategic and actionable inputs and requirements for product development. Directly impact the design of our products, increasing product wearability, performance and improving user experience.

Knowledge, Skills & Abilities:

• Ability to lead all human factors efforts

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