AVP, IT-Performance Governance and Value Delivery Leader

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

Your Role at Baxter

This position is within the Baxter Global IT organization collaborating with the Vice President of IT Strategy and Transformation. The individual in this position will work continuously with the CIO and IT SLT, regularly with Business Segment and Functional leaders; and periodically with the CEO and SLT. The main responsibility of this position is to lead the establishment, institutionalization, and continuous improvement of the metrics-based performance management system for IT to achieve consistent business outcomes. The position has two major areas of responsibility: IT Governance and IT Investment Portfolio Execution.

What you'll be doing:

IT Governance

• Define overall IT annual performance metrics system and facilitate monthly management cadence measuring performance to commitments (audience: CIO & IT SLT)
• Lead IT investment portfolio execution cadence in monthly IT General Management session, including performance to scope, schedule, budget, quality, and value metrics (audience: CIO & IT SLT)
• Lead quarterly IT Strategy sessions, including continuous improvement activities (audience: CIO & IT SLT)
• Chair the quarterly IT Performance Review session working with CIO & IT SLT (audience: CEO & SLT).
• Champion compilation and management of the overall IT Operating Model, knitting together the major IT functions, roles, major processes, and performance metrics of the organization
• Facilitate compilation and attainment of the IT Annual Operating Plan (AOP) in collaboration with Finance
• Chair the monthly IT Global Leadership Team session (audience: Director-level and higher IT individuals)
• Serve as Global IT leader for the corporate Transformation Management Office (TMO) leading both the IT transformation workstream of projects, as well as coordinating IT’s enablement of the Functional workstreams’ transformation projects (audience: CEO & SLT, Operating Committee, CIO & IT SLT)
• Champion management to commitments for long-term goals and annual refreshes of the overall 5-year IT Strategic Plan (audience CIO & IT SLT)

IT Investment Portfolio Execution

• Lead the global Portfolio Execution organization consisting of program managers, project managers, and performance analysts, including internal and external personnel, as a unified community achieving consistent value delivery
• Determine the Portfolio Execution organizational design and personnel sourcing approach, balancing internal and external talent leverage to optimally lead the peaks and valleys of business performance
• Define IT investment portfolio delivery metrics and targets (scope, schedule, budget, quality, and value) and deploy appropriate management cadences to drive performance to commitments
• Deploy on-line metrics management standard operating procedures and coaching mechanisms to continually guide the IT community to apply metrics-management techniques to achieve outcomes
• Establish on-line project and program management execution methodologies (waterfall, hybrid, agile), including methodology selection criteria and incorporation of organizational change management practices to affect high user adoption rates for changes to processes, systems, data, and roles
• Synthesize and continuously improve investment portfolio management (the process of managing the intake of investment proposals for the IT organization) and portfolio execution management processes in collaboration with IT Investment Portfolio leader, including precise, monthly financial tracking methods
• Establish continuous training mechanisms for induction of new team members (internal and external) and career development methods to continuously strengthen individual, team, and organizational competencies

Scope Elements

• Financial Accountability: $90-120 million IT investment portfolio annual spend
• People Accountability: 50-100 individuals in organization depending