AVP, Verizon Analytics

Job Description:

Role Summary/Purpose:

The role of AVP, Verizon Analytics is responsible for collaborating with the retail partner and developing actionable analytical insights for the Verizon Credit program. This will involve deep dive analytics on in-brand and world shopping patterns using best-in-class techniques and building powerful data driven stories to influence senior leadership and drive business impact.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Create analytics frameworks to actively monitor Verizon credit member card usage/experience trends and provide insights/actionable to business teams

• Conduct cause and effect analysis, marketing campaign performance deep dives and business initiative impact analysis on a need basis

• Collaborate with offshore analytics talent, coach them by providing analytics project plan & manage timely delivery of lifecycle analytic projects

• Partner with portfolio team and deliver complex analytical projects from beginning to end, including ideation, data mining, strategy formulation, and presentation of results and recommendations

• Present complex analytical information to all levels of management in a clear and concise manner

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor's degree, OR in lieu of degree, high school diploma and 7+ years analytics experience in marketing, portfolio management, product development, loyalty programs in credit card/consumer businesses, retail, or other consumer based analytics

• 3+ years of progressive work experience including:

  • 2+ years analytics experience in marketing, portfolio management, product development, loyalty programs in credit card / consumer businesses, or retail analytics 

  • 2+ years of experience utilizing SAS, SQL, or other analytic tools to perform data mining and complex analyses

Desired Characteristics:

• Bachelor Degree

• Advanced degree in Statistics, Economics, Mathematics, or another quantitative field preferred

• Strong presenter to all levels of management with an ability to tell the story of data, what is important, and why

• Proficient with Python, R, or data visualization tools such as Tableau or D3.js

• Experience with modeling/forecasting, strong understanding of targeting and segmentation, and exposure to retail analytic tools

• Advanced skills using Excel and PowerPoint 

• Solid understanding of credit card industry financial P&L drivers and key sensitivities, with business performance reporting experience 

• Ability to synthesize/analyze complex and diverse information and to develop and recommend strategies and communicate them clearly 

• Ability to perform ad-hoc analysis, glean and form business insights under aggressive timelines 

• Strong project management, communications, multi-tasking, relationship management and influencing skills and the ability to work independently are critical to success 

• Demonstrated ability to manage complexity/ambiguity and multiple initiatives

Grade/Level: 10

The salary range for this position is 100,000.00 - 170,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on