Operations Assistant
ACV AuctionsAbout the role
If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere.
Who we are:
ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.
At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer:
• Multiple medical plans including a high deductible, low cost health plan
• Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
• Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
• Employee Stock Purchase Program with additional opportunities to earn stock in the Company
• Retirement planning through the Company’s 401(k)
Who we are looking for:
An individual that will play a vital role in ensuring the smooth operation and maintenance of our diverse vehicle inventory. Your expertise and abilities will be crucial in coordinating repair and maintenance tasks for our auction vehicles. This position is ideal for someone with a passion for automobiles, exceptional technical skills, and a drive to work alone or in a group setting.
What you will do:
• Actively and consistently support all efforts to simplify and enhance the customer experience.
• You’ll get your hands dirty learning the ins and outs of the automotive technician field. With guidance, you’ll develop new skills to add to your growing toolbox. Other responsibilities include:
• Assist in Pre and Post Sale Inspections for our certification program and Dealer Consignment
• De Commission/De-ID Fleet Units
• CR Writer (Fleet and Dealer Units): Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation.
• Completion of Condition Report Activities and related reporting and/or recordkeeping
• including but not limited to: (interior/exterior),
• Repair/replacement estimates and related documentation.
• Identify, and assess structural damage, frame condition, and alignment of vehicle body panels and repairs along with detecting missing parts and mechanical problems.
• Mechanical Repairs
• Lot Organization
• Sale Day Lane Runner
• Conduct thorough inspections of incoming auction vehicles to assess their condition and identify necessary repairs or maintenance.
• Coordinate with auction coordinators to prioritize repairs and manage the flow of vehicles in and out of the shops to meet auction deadlines.
• Perform additional duties as assigned.
What you will need:
• Ability to read, write, speak and understand English.
• Minimum Education Level (High School Graduate or Equivalent)
• The ability to drive standard, automatic and electric vehicles.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Strong diagnostic and problem-solving skills, with the ability to handle a wide range of automotive issues.
• 6+ months of related work experience.
• Safe drivers needed; valid driver’s license required.
#LI-CR1
Our Values
Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling
At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a
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