Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 100+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 5,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50,  Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $800  million in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

About the Role

We're looking for a Staff or Senior Product Operations Manager to join our fast-moving, cross-functional group focused on internal systems and automation. This role supports the Deel AI, Workbench, and OPS Connect teams, helping translate strategy into execution by operationalizing workflows, streamlining tooling, and driving scalable automation across Deel.

You’ll work closely with product managers, engineers, operations teams, and cross-functional stakeholders to ensure rollouts are successful, product adoption is strong, and complex internal systems are continuously optimized. You’ll be at the center of some of Deel’s most strategic work—helping us embed AI across our platform, boost operational efficiency, and enable faster decision-making through internal tooling.

This is a high-impact role that requires someone who thrives in complexity, has a passion for systems thinking, and can delegate, align, and lead across a wide and evolving scope.

About the Teams

Deel AI

Deel AI is focused on building intelligent systems that reduce manual work, automate workflows, and embed “AI magic” across our platform. One key mission is to reduce the volume of inbound support tickets by enabling AI agents to automatically resolve queries and deflect work away from humans. The team also leads platform-wide AI integrations to ensure a seamless, intelligent experience for both internal teams and end users.

Workbench

Workbench is Deel’s internal ticketing and process orchestration platform. It provides flexible, customizable infrastructure for teams across the company to manage and scale operations. The team is building the “central brain” of operational efficiency at Deel, and the Product Operations Manager will play a critical role in driving adoption, improving features, and enabling teams to automate repetitive tasks and standardize processes.

OPS Connect

OPS Connect owns the core infrastructure that connects customers with Deel’s support and operations teams—tools such as our internal inbox and assignment manager live here. This team focuses on increasing efficiency across the organization and elevating the customer experience, tightly linked with the AI deflection work being driven by Deel AI.

What You’ll Do

As a Senior Product Operations Manger, you will:

• Lead large-scale cross-functional projects focused on product improvement, innovation, and enhancing user experience.

• Collect, quantify, and prioritize product-related challenges for consideration by our product and engineering teams in future development.

• Seek infor