Senior Manager Operations- Distribution Center

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Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Location: Hazleton, PA

***Relocation Assistance offered for Applicants base outside the area. ***

Position Summary:
We are seeking a highly skilled Senior Operations Manager to lead and optimize operations in our automated distribution center. This role will drive the overall success of the automated distribution center by driving strategy, enhancing operational efficiency, productivity, and fostering a high-performing team culture. This role blends leadership, innovation, and collaboration to ensure the warehouse operates safely, efficiently, and at peak performance.

Key Responsibilities:

• Lead and manage a large team of supervisors, managers, and associates in a high-volume automated distribution environment.

• Oversee inbound, outbound, storage, and inventory control functions to ensure accuracy and efficacy.

• Develop and implement operational plans, policies, and strategies in alignment with organizational goals.

• Ensure compliance with safety, quality, lean six sigma, and operational standards while maximizing productivity and space utilization.

• Monitor key performance indicators (KPIs) to drive continuous process improvement and optimize warehouse efficiency.

• Collaborate with executives to define long-term operational strategies and contribute to company-wide initiatives.

• Provide leadership and guidance in managing staff development, succession planning, and team performance.

• Partner with cross-functional teams, vendors, and suppliers to ensure seamless supply chain operations.

• Utilize data and reporting tools to evaluate performance, identify gaps, and implement corrective actions.

• Support the deployment, adoption, and optimization of automated systems and advanced technologies within the distribution center.

• Drive a positive and high standards / high accountability culture.

What You Bring to the Role:

• Proven ability to lead and influence large, diverse teams, including supervisors and managers.

• Strong background in distribution center operations, warehouse automation, supply chain management, and logistics.

• Skilled in developing and executing strategic operational plans while meeting business objectives.

• Expertise in problem-solving, decision-making, and process improvement within complex operations.

• Effective communicator with strong interpersonal and leadership skills to influence stakeholders across multiple levels.

• Hands-on leadership style, with the ability to step into day-to-day operations when needed.

Qualifications:

• Bachelor’s degree in supply chain, Operations Management, Business, or a related field (advanced or master’s degree preferred).

• Minimum 8+ years of functional experience in distribution center or supply chain operations, with at least 5+ years in a leadership role managing through other exempt leaders.

• Demonstrated success in automated distribution environments and large-scale warehouse operations.

• Strong knowledge of safety standards, warehouse systems, and Lean/Kaizen or other continuous improvement methodologies.

• Ability to make significant contributions to operational strategy and overall company success.

• Tech savvy on different applications and software.

The typical base pay range for this role across the U.S. is USD $100,500.00 - $170,900.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and