VP, Technology Innovation & Artificial Intelligence

If you’re passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide’s Information Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

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Job Description Summary

Nationwide’s industry leading workforce is passionate about creating technology and data solutions that are secure, reliable and efficient in support of our mission to provide extraordinary care. Nationwide embraces an agile work environment and collaborative culture through the understanding of business processes, relationship entities and requirements using data analysis, quality, visualization, governance, engineering, robotic process automation, and machine learning to produce targeted solutions. If you have the drive and desire to be part of a future forward data enabled culture, we want to hear from you!

As the leader of Technology Innovations & Artificial Intelligent, you'll be responsible for identifying and synthesizing ideas to support business growth and maintain Nationwide's competitive advantage. You'll oversee the implementation and management of specific technologies, observe trends, market developments and bring about significant advancements or breakthroughs for the company. You'll have the opportunity to formalize and implement the AI structure, delineate AI ownership responsibilities, and prepare teams for future innovation and emerging technology adoption.

Job Description

Key Responsibilities: 

• Develop Technology's Innovation and Emerging Technology strategy and vision for the company; including an AI engagement model with peer technology and business leaders, AI roadmap and AI powered operations.

• Oversee the development and implementation of AI technologies and strategies to support business objectives; Collaborate Digital & Innovation office to build and integrate AI capabilities into existing technology and operations.

• Build trust and use application of AI strategies/possibilities in alignment with the overall technology and business strategy; that are scalable, results oriented and secure.

• Establish, maintain and ensure AI governance framework to provide standardization guidance, processes, policies, tools, and new capabilities.

• Partner in the identification and risk mitigation associated with AI technologies.  

• Recognize new technology possibilities and organize resources, funding, and communication needed to transform them into useful products, processes and capabilities.

• Serve as an industry expert and core member of the company's Arterial Intelligent (AI) program to bring appropriate AI use and adoption to Nationwide; including analysis of market trends, AI adoption practices, competitive landscape evaluation.

• Lead all aspects of associate management, including performance, salary administration, training, and development, hiring, day-to-day management and corrective actions.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Technology SVP, Chief Technology Officer.  Manages a team of up to six directs, and 25 indirect technology professionals.

Typical Skills and Experiences:  

Education: Undergraduate studies in Technology, Engineering, or a related field preferred.

License/Certification/Designation: Lean Six Sigma or related preferred.

Experience: Typically, ten or more years’ technology experience including application development, operations, and project delivery with a focus on innovation. At least eight years’ of senior level management experience. Previous experience with AI and emerging technologies, as well as large, complex and multidisciplinary projects.

Knowledge, Abilities and Skills: Excellent communication (verbal, written, facilitation, negotiation, and presentation) skills. The ability to provide technical, project, and people leadership skills. Ability to use technology in new and creative ways and ability to foster positive relationships throughout the enterprise and with community leaders.

Other criteria, including leadership skills, competencies and experiences may take precedence. 

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resour