Special Projects Manager

Who We Are…

Jake Marshall, LLC, a subsidiary of Limbach Holdings, Inc., (NASDAQ: LMB) is a full-service Mechanical Contractor located in Chattanooga Tennessee that has served the southeast since 1930.

We are committed to creating a culture of belonging for our employees, our We Care culture, and our industry as a whole.

Our vision is to create value for building owners targeting opportunities for long term relationships.

Our purpose is to create great opportunities for people. 

We carry out our vision and purpose through a commitment to our four core values…

• We Care
• We Act with Integrity
• We Are Innovative
• We Are Accountable

The Benefits & Perks…

• Base salary range of $95K - $110K plus SPM commissions
• Full portfolio of medical, dental, and vision benefits, along with 401K plan and company match.
• HSA, FSA, and life insurance offerings.
• Maximize your professional development with our award-winning Learning & Engagement team.
• Engage in our “We Care” culture through our ERGs, brought to you by EMBRACE.
• Career pathing flexibility and mobility.

Who You Are…

As Special Projects Manager, you will be responsible for managing and operating the Special Projects in accordance with annual operating and growth objectives. This role is typically assigned to 1-3 accounts. Special Projects are generally defined as T&M, fixed price work orders or small projects less than $500K which are completed in four (4) weeks or less.

This Position…

Some examples of the work you might do includes:

• Assumes responsibility for achievement of their individual sales and operational gross profit goals.
• Proactively manages accounts by dedicating 100% of his/her time to selected and assigned mission critical MEP accounts that are aligned with the branch’s niche as a technical MEP specialist.
• Makes routine customer visits daily and/or weekly for regular interaction and customer attention.
• Develops excellent customer relationships by positioning the company to be the first call, “go-to” trusted source for operational maintenance and improvement of the customers mechanical systems.  
• Proactively analyzes mechanical systems to develop repair, replacement, upgrade, or retrofit recommendations for customers, and presents findings/estimates to the customer with the goal of closing a sale and providing excellent customer service.
• Understands customer spending habits and approval limits and is skilled at pricing and presenting proposals accordingly.
• Manages small teams of technical field personnel prepared to respond quickly to pressing “on demand” emergency needs, scheduled repairs, replacements and/or planned projects with professionalism and efficiency.
• Plans and manages work with a unique understanding of the customer’s ongoing operations in mind resulting in minimal disruption to the customer’s business objectives.
• Partners with the service coordinator and/or field operations staff to plan out daily and weekly manpower needs to support the customers.
• Understands the company’s capabilities and actively collaborates across the branch to ensure a seamless customer experience and capture additional wallet share through the deployment of personnel and/or staff needed to propose the branch’s full suite of sales offerings. 
• Collaborates with Account Executives, Account Managers, Sales Representatives, Special Projects Managers, Areas Service Managers and major project operations teams to ensure client needs are met.
• Promptly reviews work on site, performs material, labor and equipment take-offs, writes bid scope proposals and submits for acceptance and approval.
• Prepares project booking documents allowing for efficient cost management.
• Manages costs by promptly expediting materials, equipment, and parts in a timely and cost-effective manner
• Ensures all work is billed promptly upon completion or per the terms of appropriate contract documents.
• Monitors payment of customer invoices and follows up on all receivables over 60 days past due.
• Participates in strategic account planning exercises to increase recurring revenue from captive accounts
• Trains and develops new SPD management and field supervisory personnel as required.

What You Need…

• 5+ years of hands-on, industry-specific experience
• Demonstrated ability to engage in effective