Cardiovascular Service Line Senior Medical Director

ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE:                                               Cardiovascular Service Line Senior Medical Director

REPORTS TO POSITION:               St. Charles Chief Clinical Officer

SUPERVISES POSITIONS:             Provider leaders (MD, DO, APP), Physicians and Advanced Practice Providers for Cardiovascular Services, Pulmonary, and Anticoagulation Services.

DEPARTMENT:                                 Heart and Lung

DATE LAST REVIEWED:                 Sept 19th, 2024

OUR VISION:                     Creating America’s healthiest community, together

OUR MISSION:                  In the spirit of love and compassion, better health, better care, better value

OUR VALUES:                   Accountability, Caring and Teamwork

POSITION OVERVIEW: The Senior Medical Director for Cardiovascular Services is the principal strategic and operational leader for St. Charles Health System for the planning, design, development, implementation, and quality of Cardiovascular Services, and for the safety of patients receiving care in the Cardiovascular Services programs.  The Senior Medical Director will lead, across the St. Charles Health System, the transformational adoption of digital technologies as applied to the science of cardiovascular medicine and surgery, to the experiences of patients, and to the clinician and Caregiver work environment.

In a dyad relationship with the Cardiovascular Service Line Administrator, provides operational leadership for the Division.   Together with the Cardiovascular Service Line Administrator is responsible for the planning, design, development, implementation and evaluation of Cardiovascular Services operations in all of St. Charles Health System’s True North domains.  The Senior Medical Director, in collaboration with the Service Line Administrator, is also accountable for operating the Clinical Division in compliance with all applicable policies of St. Charles Health System.

Work location:

• St Charles Hospital Campuses

ESSENTIAL FUNCTIONS AND DUTIES: (May perform additional duties of similar complexity within SCHS as required or assigned)

Dyad Relationship: As the physician leader in the dyad, the Senior Medical Director is primarily responsible for the quality of clinical professionals and of the clinical work across all components, sections, and clinics of the Division.  The Senior Medical Director is responsible for ensuring that Division physicians and advanced practice professionals maintain core Professional Competencies, including Practice-Based Learning and Improvement; Patient Care and Procedural Skills; Systems-Based Practice; Medical Knowledge; Interpersonal and Communication Skills; and Professionalism. 

The Senior Medical Director is also accountable for physician and team productivity; for clinical innovation; for compliance; for development, implementation, evaluation, and improvement of clinical pathways and models of care; and for relationships with referring physicians.

The Senior Medical Director is responsible for supporting the Service Line Administrator in his/her primary dyad roles, including the provision of administrative services; revenue management; operating expense management; capital planning and allocation; development, implementation and evaluation of staffing models; operations performance reporting; supply chain management; and support systems services.

The Senior Medical Director also provides medical care to patients of the Clinical Division.

Experience

• Achieve top quartile ranking in surveys (Press Ganey) of patient experience, with emphasis on dimensions of patients experiences with physicians and clinical teams.

• Ensure provision of comprehensive clinical and support services.

• Support the optimization of the ambulatory physical environment, from the patients’ perspectives, at the Division’s sites of care.

• Lead the redesign and implementation of patient journey mapping across the continuum of care to achieve compassionate care delivery during illness episodes and across a lifetime of care experiences.        

• Plan, design, develop and implement preventive and curative services for the Division, in consultation with communities and patients throughout the St. Charles service areas and partnership regions of Central Oregon.  

• Foster community relations and ensure effective communications for patients regarding preventiv