Lead Director, Technology – Underwriting & Finance

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Lead Director, Technology will manage PBM Underwriting & Finance Applications, the organization that develops and operates the systems and processes for PBM client underwriting, client contract management and trade products for CVS Health. The Lead Director will collaborate with the business stakeholders, vendors, and external partners to align the technology solutions with the strategic goals and objectives.  

Successful candidate will be responsible for overseeing platform modernization and other strategic initiatives and ensuring the successful execution of engineering programs. This role requires a visionary leader with a strong technical background, exceptional management skills, and the ability to collaborate effectively with cross-functional teams.

What you will do:

• Provide vision, direction, and guidance to the technology organization for the Underwriting, Client Pricing Hub, and Trade teams, optimizing, and aligning the IT resources, capabilities, and processes with the business needs and expectations. 

• Collaborate across technology and business to lead the product transformation. 

• Manage the delivery of the IT initiatives, ensuring the quality, design, timeliness, and budget adherence, and meeting the key OKRs (Objectives and Key Results) and KPIs (Key Performance Indicator). 

• Manage the IT budget, resources, and vendors delivering the IT projects and services in alignment with OKRs 

• Collaborate with the Value Pool leader and product stakeholders to understand their needs and expectations. Provide strategic guidance and support for the IT solutions. 

• Establish and maintain effective communication and collaboration with the business stakeholders, vendors, and external partners, meeting the business requirements and expectations, and resolving any issues or escalations. 

• Ensure the compliance of the systems and applications with the company policies, standards, and regulations, and identify, assess, and mitigate risks and controls. 

• Drive the innovation and continuous improvement solutions, leveraging best practices, industry trends, and emerging technologies. 

• Develop and mentor the team fostering a culture of excellence, accountability, agility, and innovation, and enhancing their skills and competencies. 

Required Qualifications

• 10 + years of leadership experience in matrixed organization spanning technical leadership and application development including direct reports and vendor resources

• 7 + years of leading full-stack engineering teams or similar experience including defining and leading the execution of the long-term technology strategy management and delivery 

• 5 + years of experience in the following tech stack: Angular, TypeScript, SpringBoot, Java, Kotlin and test Frameworks (Jest, Karma, Jasmine, Selenium, Protractor) and CI/CD tool (Jenkins, Github actions, Concourse, Circle CI)

• 5+ years of experience leading with deployment/modernization of applications to cloud platforms such as GCP, Azure, AWS, API Design & Development and Microservices Architecture

• 5 + years of Fiscal Management of capital and operating expense budgets 

• 7 + years of partnering across the organization and lead enterprise initiatives. 

Preferred Qualifications

• Collaborate with engineering teams on setting technical direction and ensure alignment with our technology strategy

• Drive scale & reuse by leveraging platforms and capabilities

• Technology research and innovation to develop long term roadmap based on emerging trends in healthcare and digital technologies with a hands-on, roll up your sleeves collaborative style of working

• Advanced knowledge of Kubernetes based platforms (Red Hat Open shift AKS, GKE, EKS)

• Strong fundamental understanding of data analytics planforms and data pipelines

• The ability to inspire your organization to deliver quality software solutions

• Lead, manage and grow multiple teams of product focused software engineers in modernizing our platform and core capabil