Associate Account Manager - UK & DK

<p>Our Sales Team is growing and creating new opportunities! The<span> </span><em><strong>Associate Account Manager</strong></em><span> </span>role focuses on retaining and growing the assigned SMB customer base. If you have a genuine desire to care for customers and want to join an organization with UNLIMITED EARNING POTENTIAL, a path for growth, and build relationships with TrueCommerce's existing clients - this is the role for you!</p> <p><em>This is a REMOTE OPPORTUNITY and the candidate <span><strong>must be fluent in German &amp; English</strong></span>.</em></p> <p>We value our employees with competitive benefits, career development, recognition programs and more!</p> <p><span><em><strong>As a Associate Account Manager, you will:</strong></em></span></p> <ul> <li>Meet or exceed monthly sales quotas.</li> <li>Maintain an acceptably high level of sales activity.</li> <li>Build and maintain a robust sales funnel.</li> <li>Proactively contact current customers to discuss areas of customer improvement that would benefit the customer.</li> <li>Conduct effective sales presentations via telephone with current customers.</li> <li>Highly responsive to customer requests via email and tasks.</li> <li>Maintain a high level of opportunity follow-up to ensure all opportunities are updated.</li> <li>Be an advocate for the customer both internally and externally.</li> <li>Ensure customer satisfaction to the best of your ability and get ahead of issues early.</li> <li>Continually update CRM (NetSuite) with notes and activities.</li> </ul> <p><span><strong><em>Requirements for success: </em>(2-4 years)</strong></span></p> <ul> <li>A genuine desire to build relationships with existing customers</li> <li>Strong preference for an individual with previous existing customer management experience</li> <li>Proven overperformance in exceeding sales quota</li> <li>Enjoys proactively reaching out to customers to recommend new solutions</li> <li>This individual enjoys solution selling and thrives on change</li> <li><span>Dual language speaking (English &amp; German) <em><strong>REQUIRED</strong></em>!</span></li> <li>Strong closing and customer service-related skills</li> <li>Strong phone/video skills, exceptional listening skills and above average problem-solving skills</li> <li>Proven ability in building client rapport</li> <li>Strong organizational skills with an attention to detail</li> <li>Working knowledge of EDI a plus</li> </ul> <p><span><em><strong>Who is TrueCommerce?</strong></em></span></p> <p><em>TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We’ve empowered some of the biggest brands in the world to improve their supply chain performance:<span> Sainsbury’s, ASDA, Travis Perkins, </span><span>Schneider Electric, DanoneWave, Siemen’s, Ocean Spray, and many more.</span></em></p>