Senior Solution Engineer DACH

<p>Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Solution Engineer in DACH who is ready to join us in creating a #CyberFit future and protecting the digital world!</p> <p>We are seeking a talented Sales Engineer who will be specially focused on working together and supporting the DACH Sales Team from a technical perspective. You will be an integral part of the sales cycle helping to overcome challenging technical questions and issues.</p> <p>You will also be working closely with our partners, technical resources and be responsible to make sure that their technical knowledge on Acronis products is up to date and accurate. This is a very dynamic role and you will have the option to evolve and take your career to the next level.</p> <p>Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ business, so we are looking for a highly-motivated individual who thrives in a fast-paced and high-volume, work environment. The ideal candidate for this position will not only possess the skills and experience required but will also possess a positive attitude and ability to solve complex problems and work in a fast-paced and rapidly changing environment. And just like every position at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.</p> <p><strong>WHAT YOU'LL DO</strong></p> <ul> <li>Work close with our sales team as well as other business partners in articulating solutions to our service provider, partner and customer</li> <li>Participate in meetings as Acronis technology expert, conduct demos and pitch Acronis products and technologies throughout the entire sales cycle and beyond</li> <li>Engage with our customers, partners, service providers and the internal broader account team to execute and coordinate activities to sell Acronis solutions</li> <li>Analyze prospective partners’ and customers’ business requirements, go to market strategy, security, audit, retention, and other policies associated with protection or transfer of the data</li> <li>Strategic Account Management in collaboration with Acronis</li> <li>Account Managers to influence, develop and manage sales account strategies</li> <li>Facilitate and manage customer evaluations, and proof of concept activities for Acronis’ solutions</li> <li>Perform technical troubleshooting and achieve technical win during the pre-sales process</li> <li>Position compelling solutions targeted at solving the customer’s business problems, over and above specific technical requirements, and acting as technical advisor to the customer</li> <li>Conduct hands-on demonstrations and knowledge transfer of Acronis’solutions to customers/channel partners</li> <li>Gather technical requirements, develop cost effective design and solutions, and present them in-front of our prospects</li> <li>Develop response to RFIs &amp; RFPs.</li> <li>Analyze prospective partners’ and customers’ business requirements, go to market strategy, security, audit, retention, and other policies associated with protection or transfer of the data</li> <li>Identify needs to integrate MSPs RMM platforms with our Acronis</li> <li>Assist during the technical integration and work close with cross-functional teams</li> <li>Understand complex customer needs and develop innovative solutions</li> <li>Provide customer and market input to Product Management, Engineering,</li> <li>Customer Service, and other pertinent groups within Acronis</li> <li>Coach &amp; mentor new hires and Junior Solution Engineers</li> </ul> <p><strong>WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)</strong></p> <ul> <li>BS in computer science, electrical engineering, technical consulting</li> <li>or equivalent experience</li> <li>Fluent German &amp; English (+ another language of applicable)</li> <li>At least 5 years of experiences in a relevant position</li> <li>Analytical / Interpersonal Skills - Must be a good listener, creative, intuitive, and have the ability to resolve problems in potentially stressful situations</li> <li>Passion and commitment</li> <li>Experience to establish high-level customer relationships and actively working on the customer/reseller/service provider side with the respective interface</li> <li>Ability to articulate and understand Acronis technologies and the benefits that can be applied with applications of Acronis solution</li> <li>Relevant experience with data center IT architecture design</li> <li>Cloud-based applications like Microsoft 365 or others</li> <li>Backup, Disaster Recovery and Storage solution design experiences</li> <li>Security experiences in one or more of the following areas: Antivirus / Ransomware Protection; Patch Management; Vulnerabili