VP of Sales and Revenue Operations

Working at Mercell
At Mercell, we're on a mission to revolutionize public procurement, making it accessible and effortless for everyone involved. Imagine a world where public buyers and visionary suppliers come together seamlessly to make a great deal easier and shape the future. That's what we're all about.

With a dynamic culture built on continuous growth, trust, and collaboration, Mercell offers an environment where your talents can thrive. You will be part of an international environment with ambitious and dedicated colleagues who are passionate about what they do and supported to be themselves.

Your Mission
Reporting directly to our CFO and in close collaboration with the CRO and CCO, you will play a key strategic and operational role at the heart of our organization. We are seeking a Vice President of Sales and Revenue Operations to lead the development and execution of strategies that enhance our sales, renewals, and revenue processes. This role is pivotal in shaping our company's approach to data-driven decision-making and operational excellence.

This role balances strategic vision and operational excellence. At Mercell, we understand that success in Sales and Revenue Operations depends on excelling in both areas. Our ideal candidate will enjoy shaping long-term strategies while ensuring day-to-day processes run smoothly, as both are equally important to drive customer retention and revenue growth.

Mercell is a data-driven SaaS company where the Sales and Revenue Operations team is central to our business operations. You will work closely with the CRO and CCO on strategic topics like forecasting and budgeting, while also partnering with the CFO on governance. In this dual role, you will focus both on shaping long-term strategies and ensuring the smooth execution of operational processes to drive customer retention and revenue growth.

We are looking for a candidate who enjoys solving complex challenges, collaborating across teams, and delivering impactful results.

We see the following qualities as important to thrive and evolve in this role:

• Analytical and organized: Approaches challenges with a methodical mindset and attention to detail.

• Results-oriented: Focuses on achieving meaningful outcomes.

• Curious and adaptable: Thrives on learning and embraces new challenges.

• Collaborative and accountable: Works effectively with others while taking responsibility for deliverables.
  

Core Responsibilities

• Revenue Operations Management: Optimize and oversee all processes related to sales, pricing, billing, forecasting, reporting, and analytics to drive operational excellence and profitability.

• Process, System, and Control Ownership: Develop and manage processes and controls to ensure data quality and accuracy in revenue operations, and in high-quality financial reporting. You will oversee systems such as Hubspot (CRM), MonetizeNow (CPQ), and Snowflake/Tableau (BI) to streamline operations.

• Sales Strategy Development: Collaborate on designing and implementing scalable and efficient sales strategies aligned with the company’s growth objectives.

• Data & Analytics: Leverage data to forecast revenue, monitor key performance metrics, and provide actionable insights to improve sales and renewals performances. 
  

Additional Responsibilities

• Team Leadership: Build and nurture a collaborative, accountable, and high-performing team.

• Cross-Functional Collaboration: Partner with the Revenue, Customer, and Finance teams to align goals and execution.

• Budgeting & Resource Allocation: Manage resources effectively to support sales performance.

• Continuous Improvement: Monitor market trends and performance metrics to enhance processes and outcomes.

• Management Reporting: Prepare reports for leadership and the Board of Directors.

Required Qualifications

• Experience leading sales or revenue operations, management consulting, or similar roles with a strong commercial and operational focus (ideally 5+ years).

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