Alpha Data Services, Implementation Lead, Vice President

Who we are looking for

State Street Alpha Data Service (ADS) is the data-as-a-service provider that is the backbone of the Alpha front to back strategy. Combining both technology and service provision to deliver significant data management value to our clients. We're looking for a candidate to become a Client Implementation Lead.

Why this role is important to us

The team you will be joining is part of a global, cross-divisional group supporting State Street Alpha. State Street Alpha redefines the common definition of ‘alpha’ to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses. Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for.

What you will be responsible for

As the ADS Implementation Lead we are looking for the following:

• Be the face of the ADS organization to take the client through the Alpha journey/adoption. The candidate is expected to provide thought leadership to the client during the due diligence and through the entire implementation journey. Act as the ADS Lead for all implementation activities with internal or external stake holders
• Responsible for the end-to-end Implementation of Front-to-Back ("F2B”) Alpha Data Platform (“ADP”)/ADS solutions to the client, starting with helping with pre contract due diligence, Business Requirements, Solution Design, Environment Setup, Tracking of Development of any Custom Components, Testing Activities, Go Live activities and Post Go live hyper care support. Will manage at least one large client implementation or multiple medium to small clients concurrently
• Collaborate with upstream application and system owners within State Street to integrate into ADP using the standard model
• Partner with broader State Street Application/Service Owners to provide solutions in support of any new client requirements that are extension of the standard set of services or in some select cases a client specific bespoke solution including but not limited too; Alpha Services, CRD, Alpha Data Platform
• Support the defect resolution process by collaborating with the development team in understanding the root cause of data issues and ensuring all defects are fixed. Collaborating with all internal technical and business teams including GTS, SaaS Ops, Alpha Cloud Ops, Alpha Platform Engineering, Alpha Product, ADS Product, Alpha Data Ops and clients to resolve
• Collaborate with Client Implementation Executives to align on the Alpha implementation activities
• Establish standard operating procedures and ensure adoption, including any client specific requirements that might be custom bespoke processes. Engage with the L2/L4 Support teams to insure proper coverage
• Communicate to all stakeholders on status and progress of the overall Implementation Program from ADS perspective
• Be the voice of the client, continually assess and contribute to produce enhancements, software quality and other improvements that could be implemented to improve the client experience.
• Manage the resources that are working on a client implementation in a matrixed organization, this will include Project Managers, Business Analysts, Testers, Developers and other support staff
• Collaborate with external vendors as needed for a given client implementation, this will include vendors like Bloomberg, Refinitive, MSCI, Factset, Axioma etc.,
• Manage the Implementation budget, resources and the run rate to insure we are operating within Budget and managing the scope.
• Have a strong discipline towards managing scope, raise change controls as necessary to maintain the program health

These skills will help you succeed in this role:

• Demonstrate excellent communication skills across all channels and levels of recipients including team members, colleagues, clients at all levels including C suite.
• Demonstrate excellent motivational skills and lead by example in all areas.
• Influencing the staff in a matrixed organization is required
• Support a culture of commitment, teamwork and productivity alongside diversity and work life balance.
• Must have experience in Asset Management Data, Front, Middle and Back Office services
• Business Analysis and Project Management skills are a must
• Extensive experience with Financial Services data domains – Security Master, Entity Master, Benchmarks, Positions, Transactions, Cash, Performance, Analytics etc