Sr. Manager, Demand Planner and Supply Chain Management

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks and digital displays. As an eleven-time winner of EPA’s ENERGY STAR® Partner of the Year Award for Sustained Excellence, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

Role & Responsibilities

We are currently seeking a Senior Manager of Mobile Experience (MX) Demand Planning and Supply Chain. In this role, you are responsible for the management of the parts demand forecast of MX Parts Operation, MX inventory management including Excess and Obsoletes, and procurement MX parts reporting under the GPCA organization. This person will supervise a team of demand planners and lead demand-planning activities including inventory disposition of parts, develop effective forecast models based on industry trends, and demand patterns, and implement solutions to improve demand forecast accuracy. The Senior Manager also manages inventory to ensure faster turnover preventing aging at each parts warehouse. This includes management of alternative parts ensuring allocation of parts and FIFO is observed. This person will be in charge of fulfillment of parts orders following purchasing terms and conditions. This person will serve as a lead resource in resolving invoicing, accounting, vendor authorization, return material authorization (RMA), vendor contract, and vendor selection for partial function transfer to a 3PL BPO vendor. The Senior Manager also manages vendor credit issues to increase the operational efficiency of Samsung Electronic America’s Service Parts Procurement department. Manage purchasing activities following ethical business standards and established purchasing policies and procedures. Support assigned organizations to fulfill the procurement needs and requirements of product development projects and activities. Managing teams with a focus on policy and strategy implementation and control rather than development; short-term operational/tactical responsibilities. Typically, accountable for providing sufficient information for higher authority to make recommendations on budget and policies and for medium-term planning.

Demand Planning Leader

• Lead development or enhancement of effective forecast models based on industry trends and demand patterns.
• Lead demand planners and procurement staff. Supports assigned organizations to fulfill the parts procurement needs based on demand forecasts and requirements of product development projects and activities
• Enhance SOPs to adapt to change that places, processes, or follow up on orders to expedite and ensure timely delivery to meet project schedules.
• Support management with risk assessments and mitigation activities and address demand-related issues in a timely and effective manner.
• Successfully communicate forecast and inventory estimations to management.
• Monitor and report on important changes in sales forecasts, budgets, and business strategies.
• Complies with purchasing policies, procedures, and internal controls to ensure the best prices and the most optimum delivery of materials, supplies, and equipment while enhancing their efficiency
• Conduct monthly forecast maintenance and direct the resolution of complex operational and organizational problems
• Lead recruitment and training of new employees.

Supply Chain Management

• Analyze different suppliers to obtain the best cost-effective deals.
• Negotiate contracts with suppliers and customers
• Control manufacturing and delivery processes
• Plan and implement logistical strategy, ensuring targets are met
• Oversee product storage, handling and distribution
• Use computer software to track goods from origin to delivery
• Work on forecasts and inventories, keeping an accurate record of the process and analyzing performance
• Manage the costs involved while maintaining quality
• Ensure you're aware of exactly what is happening throughout the suppl