Sr. Business Systems Analyst

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The Department of Medical Education has an exciting opportunity for a full-time Sr. Business Systems Analyst to work in Miami, Fl.  The Senior Business Systems Analyst collects data and provides analysis to assist in the development of technology plans and strategies that enhance overall performance, reduce costs, and increase efficiencies. The incumbent analyzes established operations, systems, methods, practices, and procedures to evaluate their effectiveness and ultimately make recommendations for improvements. Additionally, the Senior Business Systems Analyst integrates people, equipment, facilities, and other resources to improve work results, operating efficiency, effectiveness, and productivity. This employee also assists in the design, delivery, and improvement of in-house software applications, training programs, and related courseware.

• Reviews, analyzes, and triages application issues and cases. Creates and maintains detailed support documentation of ongoing projects, tests internal application releases, and performs periodic system maintenance.

• Provides training for internal users.

• Recommends changes in development, maintenance, and system standards. Develops detailed action plan with goals and target dates and obtains necessary approvals.

• Maintains ongoing communication and rapport with management team regarding project activity.

• Flowcharts existing processes versus improved flow. Prepares time and cost estimates for projects and proposals. Conducts research for best practice models and benchmarking.

• Applies industrial and management engineering techniques, such as process designs, optimization models, forecasting methodologies, and chain management principles, to improve overall systems.

• Analyzes existing flow of people, activities, and materials, employee work methods and utilization, policies and procedures, staffing levels, supervisory structure, space utilization, supply and demand optimization methods, forms, equipment, and computerized systems to design improved work systems.

• Designs systems for production and inventory control in buying, storing, handling, and processing of materials and supplies. Designs facilities, management systems, and standard operating procedures.

• Develops management control systems to aid in financial planning and cost analysis.

• Improves productivity through the application of technology and human factors. Designs supply chain management standards across the institution.

• Conducts data collection to measure baseline versus improvement, before and after recommendations are implemented.

• Creates formal presentations for projects and studies, including data collected, methodology used, results obtained, recommendations for improvement, and cost and savings involved.

• Participates in continuing quality improvement activities.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUALIFICATIONS                                                                                                         

• Bachelor’s degree in relevant field

• Minimum 5 years of relevant experience

• Skills in collecting, organizing, and analyzing data.

• Ability to recognize, analyze, and solve a variety of problems.

• Ability to exercise sound judgment in making critical decisions.

DEPARTMENT SPECIFIC FUNCTIONS

• Works closely with key stakeholders and subject matter experts to document and analyze business practices, identify pain points, provide training, and recommend improvements.

• Facilitates decisions regarding the priority of projects and backlog items for implementation.

• Creates clear and detailed business requirement documentation, including the creation of process diagrams.

• Routinely organizes stakeholder meetings and shares meeting minutes, including decisions and action items.

• Works with departments/leadership to deve