Sr. Director, Operations

Job Overview & Responsibilities

The Sr. Director, Operations  leads, engages and oversees Oracle engagements in the role of operations manager. This role focuses on implementation strategies, approaches and timelines, with the goal to ensure high quality deliveries in technical engagements. The Sr. Director, Operations supports all sales activities in the assigned practice, to include demos, presentations, RFP pricing and responses through the SOW development process. This role handles problem analysis, escalation and resolution of client engagements and works collaboratively across the practice, engaging with other departments and teams as required. This role operates at the highest level of complexity and independently determine solutions and responses to complex problems and situations.

 

Responsibilities and Essential Duties:

• Ensure quality of all delivery for all oversight engagements.
• Develop implementation strategies, approaches and timelines.
• Communicate effectively and efficiently with project sponsors, steering committee members and C-Level executives.
• Contribute to Mythics ongoing methodology improvements and delivery capabilities.
• Forecast and staff of all project engagements.
• Support all sales activities including demo presentations and support, RFP pricing and responses through SOW development.
• Preparation team for client engagements.
• Assist in assigned practice performance management processes.
• Engage in periodic engagement status reporting to Managing Director.
• Resolution/solutioning of issues and gaps where the project team needs assistance.
• Escalate any project issues or risks to PMO and Managing Director
• Stay current with evolving Oracle products and technology.
• Work in close cooperation with other areas of the organization.
• Handle all other duties, as assigned.

Qualifications

• Bachelor’s Degree at a minimum in an IT related field or equivalent work experience, required.
• 16 years of work experience.
• 10+ years of experience implementing Oracle applications (Implementations, Upgrades or Support).
• 8+ years in consulting services and 5+ Public sector clients.
• Experienced with the increased importance of Change Management for Oracle cloud implementations.
• Must have experience collaborating with clients on business process reengineering across all pillars.

Knowledge/Skills/Abilities:

• Willing to travel up to 30% to client sites nationwide as needed.
• Excellent team building, mentoring, and leadership abilities.
• Strong communication skills to be able to work with clients and present to director and/or C-level executives.
• Ability to multi-task, focused on planning and organization.
• Experienced in multiple implementation methodologies (Agile, Waterfall, Hybrid)
• Strong presentation skills.
• Great Customer management skills.
• Ability to lead multiple cross project collaborations / discussions.
• In-depth knowledge of project planning methodologies and software development life cycles.
• Proposal approach, scoping and pricing.
• Consulting experience in the implementation lifecycle and methodologies.
• Effective written and verbal communications a must.
• Excellent time management and organizational skills.
• Ability to work collaboratively in a project team.
• Demonstrated strong analytical abilities.
• Willing to learn a range of business or technical specialties based on business needs.
• Demonstrated ability to convey complex information in a clear and concise manner.

Company Overview

As a federal government contractor and a recipient of federal funding, Mythics and Emergent is required to abide by the Drug-Free Workplace Act, which requires Mythics and Emergent to provide a drug-free workplace, among other obligations.  As part of this effort, Mythics and Emergent requires pre-employment drug tests for all candidates for employment.  Please note that marijuana (including medical marijuana) is designated as a controlled substance under federal law and will be screened for in the drug test.

Why work at Mythics?

Because at Mythics, YOU count! At Mythics, our Corporate Values are at the foundation of everything we do. Our values, Respect – Empathy – Excellence – Fun (REEF), have created an environment that fosters creative thinking, respects your contributions, and accepts nothing less than excellence in serving our customers.  At Mythics, you will experience a truly enjoyable corporate culture. But don’t just take our word for it! 

 

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