Administrator, Business Applications

Mosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans. The Business Units which comprise Mosaic Health are multi-payer and serve nearly one million consumers across 19 states, providing them with access to high quality primary care, integrated care teams, personalized navigation, expanded digital access, and specialized services for higher-need populations. Through Mosaic Health, health plans and employers have an even stronger care provider partner that delivers affordability and superior experiences for their members and employees, including value-based primary care capacity integrated with digital patient engagement and navigation. Each of the companies within Mosaic Health provide unique offerings that together promise to improve individuals' health and wellbeing, while helping care providers deliver higher quality care. For more information, please visit www.mosaichealth.com or follow Mosaic Health on LinkedIn.

Formed in 2008 and headquartered in Fort Myers, Florida, with offices in Florida, North Carolina, and Texas, Millennium Healthcare is the largest independent physician group in the state of Florida and one of the largest in the United States. At Millennium Physician Group, our employees are the foundation of our success. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual and help you grow in your role.

The Administrator, Business Applications will support all business units within Mosaic Health and is responsible for managing enterprise business applications, ensuring system availability, performance, and security. This role provides technical support, implements system enhancements, configuring applications, providing user support, managing updates and integrations, and collaborating with various departments to enhance application functionality. The administrator will play a key role in optimizing business processes through effective application management and support.

Responsibilities

• Administer and maintain enterprise business applications.
• Ensure application security, compliance, and data integrity.
• Troubleshoot system issues and provide technical support to users.
• Implement system updates, patches, and enhancements.
• Work with business units to optimize workflows and application functionality.
• Monitor performance and troubleshoot issues.
• Document application configurations and troubleshooting procedures.
• Participate in application projects and integrations.
• Conduct audits for improvements and alignment.
• Demonstrate excellent guest service to internal team members and patients.
• Perform other related duties as assigned.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field, or a minimum of 7 years of experience in the same role in place of a degree.
• Minimum of 3 years of experience in business application administration.
• Experience with ERP, CRM, and other enterprise applications.
• Knowledge of SQL and system integrations.
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