Program Manager III - Analytics/Information Solutions

Job Description Summary

The Information Solutions Program Manager III reports to the Director of Analytics and is dedicated to providing client facing, consultative, business relationship management services to MUSC, partnering with executive leaders and stakeholders of highly complex and sensitive business and clinical domains serving as their primary liaison to Information Solutions’ (IS) for program management. This position is responsible for workflow design, user education, informatics, and implementation throughout the product lifecycle. This position closely collaborates with all teams in IS and key stakeholders as needed for project success.

The successful candidate will be responsible for facilitating organizational change across a complex, multi-site, statewide health system. The Program Manager I will work directly with both operational and clinical teams, identifying project champions, determining key performance indicators and developing strategies to track and measure success. In addition, the Program Manager I will be responsible for year‑round orchestration governance, prioritization, risk management, and submission readiness across these stakeholders. This role requires an experienced professional with a solid understanding of change management principles, as well as the ability to communicate effectively with stakeholders across all levels of the organization.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC002338 SYS - IS Business Analytics & Epic Analytics

Pay Rate Type

Salary

Pay Grade

Health-31

Scheduled Weekly Hours

40

Work Shift

Job Description

The Information Solutions Program Manager III reports to the Director of Analytics and is dedicated to providing client facing, consultative, business relationship management services to MUSC, partnering with executive leaders and stakeholders of highly complex and sensitive business and clinical domains serving as their primary liaison to Information Solutions’ (IS) for program management. This position is responsible for workflow design, user education, informatics, and implementation throughout the product lifecycle. This position closely collaborates with all teams in IS and key stakeholders as needed for project success.

The successful candidate will be responsible for facilitating organizational change across a complex, multi-site, statewide health system. The Program Manager III will work directly with both operational and clinical teams, identifying project champions, determining key performance indicators and developing strategies to track and measure success. In addition, the Program Manager I will be responsible for year‑round orchestration governance, prioritization, risk management, and submission readiness across these stakeholders. This role requires an experienced professional with a solid understanding of change management principles, as well as the ability to communicate effectively with stakeholders across all levels of the organization.

 

Additional Job Description

Required Education/Skills/Work Experience:

• Bachelor's degree (BA/BS) and a minimum of 5 years of experience in health information systems, Information Technology, project management, informatics, analytics, system education, business administration, or similar field

•  Strong communication and interpersonal skills, with a proven ability to work collaboratively with stakeholders at all levels of the organization 

• Excellent project management skills, with a track record of managing complex projects on time and on budget 

• Experience developing training programs and resources to encourage the adoption of new systems and processes

•  Ability to analyze data and present findings to senior management in a clear and concise manner 

• Strong multitasking and time management skills

• Ability to work independently, taking initiative and driving projects forward

• EPIC experienced required