Salesforce Senior Project Manager

POSITION OVERVIEW
 We are seeking a Salesforce Senior Project Manager (PM) to lead the strategic delivery of high-quality, cost-effective Salesforce solutions. In this role, you will take full ownership of the project lifecycle, from initiation to closure, ensuring that every product exceeds client expectations. You are a seasoned leader who thrives in fast-paced, software development environments and is comfortable managing multiple Salesforce implementations concurrently. You will act as the "glue" for our cross-functional teams—including developers, designers, and QA analysts—keeping everyone aligned with established processes and driving project efficiency. Beyond task management, you are a trusted advisor, building deep relationships with client stakeholders to flag risks, address concerns, and guide them through best-in-class delivery processes.

RESPONSIBILITIES

• End-to-End Lifecycle Leadership: Lead and manage multiple Salesforce implementation projects from initiation through closure, ensuring the delivery of high-quality products that meet client expectations.
• Agile Governance: Facilitate key Agile ceremonies, including Daily Stand-ups, Sprint Planning, and Retrospectives, to maintain team alignment and drive continuous process improvement.
• Stakeholder & Relationship Management: Act as the primary point of contact for client stakeholders to provide progress updates, manage expectations, and advise on Salesforce best practices.
• Scope & Requirement Definition: Collaborate with stakeholders to define project goals, technical requirements, and deliverables, translating business needs into actionable User Stories.
• Resource & Budget Oversight: Develop and monitor project plans, timelines, and budgets, utilizing resource allocation strategies to ensure cost-effective delivery.
• Proactive Risk Mitigation: Identify potential project risks early, developing robust contingency plans and escalating issues as necessary to keep projects on track.
• Cross-Functional Orchestration: Coordinate with developers, designers, and QA analysts to ensure efficient workflows and adherence to established technical standards.
• Change Management & Adoption: Advise clients on team processes and organizational change management to ensure successful user adoption of new Salesforce features.
• Quality & Documentation: Maintain accurate, up-to-date project artifacts, including status reports, meeting minutes, and architectural documentation.
• Sales & Technical Advisory: Support the sales process by providing technical expertise, participating in demos, and contributing to the development of project proposals.

REQUIREMENTS

• 5+ years of Salesforce experience.
• Expertise in Salesforce basics.
• Experience in CPQ, billing central, and sales cloud.
• Proven experience managing projects using Agile/Scrum or Waterfall frameworks.
• Proficiency in project management tools such as Jira, Asana, or Confluence.
• Strong written and oral skills.
• Attention to detail.
• Organizational and analytical skills.

BONUS POINTS

• Certinia, Netsuite (or similar ERP and/or PSA) product experience.
• Salesforce Certified Administrator.
• PMP (Project Management Professional) Certification.

COMPANY OVERVIEW
Coalescence Cloud is a premier data and analytics Systems Integration partner to Salesforce and Certina. We are dedicated to streamlining and enhancing our customers’ journey to process automation, focusing on delivering the outcomes they desire.
We harmonize data across that entire customer journey—from opportunity to renewal—leveraging our expert delivery teams to provide cutting-edge advice and solutions. 
Our team believes that data is the bedrock of power business technologies—from consulting on an appropriate tech-stack to implementation and managed services, we are committed to client-centric guidance that emphasizes revenue growth, cost savings, and risk mitigation. 
At Coalescence Cloud, we operate with the values of Guidance, Collaboration, Excellence, Sustainability, and Innovation. These principles guide our interactions with clients, partners, and teams—ensuring every interaction is supported by integrity and commitment.
BENEFITS
Medical, Vision, Dental, and Life insurance plansCompany HSA ContributionPTO and Holiday: 12 PTO days, 6 sick leave days, and 11 Paid HolidaysInclusive Maternity and Paternity leave policiesRole related bonusesOne-time Certification Bonuses401k ManagementWellHub MembershipAdditional benefits provided through our HRIS platfor