Posting Date

12/09/2025

2000 16th Street, Denver, Colorado, 80202, United States of America

Role Summary
This role serves as the connective tissue across a high-visibility, Village-critical portfolio—helping translate strategy into execution, accelerate delivery, and create the systems that keep a complex operation running smoothly. Acting as a trusted partner to the Operations Excellence Senior Director of Product, this person will design and maintain the operating rhythm for Ops Model 2.0, stand up processes in collaboration with Product Ops, and ensure executive forums and workstreams are tightly organized, insight-driven, and outcomes-focused.

This Senior Manager will operate at the intersection of product, operations, and strategy - balancing structure with adaptability, and turning complexity into clarity. This is an ideal role for a disciplined, systems-minded operator who thrives in ambiguity, loves simplifying the complicated, and takes pride in driving results through others.

Core Responsibilities

1. Operating System Design & Execution

• Partner with Product Ops to define and operationalize the team’s cadences (e.g., OKRs, portfolio dashboards, risk tracking, decision logs).

• Implement tools and processes that create visibility, accountability, and momentum across multiple workstreams.

• Ensure alignment between product teams, operators, and senior leaders through clear communication and meeting hygiene.

2. Portfolio Coordination & Delivery Management

• Lead integrated planning for the Ops Model 2.0 portfolio (workforce planning, inventory, prioritization) and other TDX portfolio products (e.g., Planner, TM Central).

• Surface interdependencies, manage RAID logs, and ensure timely escalation and decision-making.

• Track progress against outcomes, not just output - helping shift the team toward measurable business impact.

3. Executive Communications & Forum Management

• Prepare pre-reads, narratives, and visual storytelling for leadership reviews, SteerCos, and strategy sessions.

• Drive meeting readiness and follow-through - ensuring forums lead to crisp decisions and action.

• Anticipate stakeholder needs and help shape positioning for high-visibility discussions.

4. Strategic Analysis & Discovery

• Conduct light product discovery - auditing relevant roadmaps to identify reprioritization opportunities and capacity tradeoffs.

• Support discovery work in the workforce planning lane, framing hypotheses, testing assumptions, and synthesizing early learnings.

5. Trusted Advisor & Multiplier

• Act as a thought partner and organizational counterbalance to the Senior Director of Product—helping manage priorities, time, and follow-through.

• Foster strong cross-functional relationships; model calm, clarity, and reliability under pressure.

Core Competencies & Traits

• Strategic Systems Thinking – Sees how pieces fit together across product, ops, and enterprise strategy; designs processes that drive coherence.

• Operational Excellence – Brings discipline to planning, execution, and follow-through; manages complexity without overengineering.

• Executive Communication – Synthesizes information into compelling, insight-driven narratives; excellent at structuring pre-reads and discussion flows.

• Influence Without Authority – Builds trust across diverse teams; drives alignment without formal power.

• Prioritization & Judgment – Makes tradeoffs that protect focus and impact; brings objectivity to roadmap and portfolio decisions.

• Analytical Rigor – Frames problems, identifies the most critical questions, and uses data to ground decisions.

• Discovery Mindset – Curious, experimental, and hypothesis-driven; able to translate ambiguity into testable next steps.

• Emotional Intelligence & Composure – Operates with maturity, humility, and balance; able to steady the team and leader under pressure.

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.  

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out  
• Support for you and your family: Family resources, EAP c