Claims Administrative Assistant

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. 

Job Description

The Administrative Assistant Associate III role is responsible for supporting the department with the routine day to day administrative tasks. The role processes and prepares presentations and documents for their designated area along with solving problems related to specific tasks with minimal supervision. The Associate III is responsible for coordinating schedules to set up meetings via virtual or in person and screen telephone calls.

National General is hiring an Administrative Assistant Associate to provide critical support in our Claims Department! In this role, you’ll handle tasks such as assigning work to the appropriate workstreams, conducting data searches, managing documents, and more. The ideal candidate has prior insurance claims experience, is highly organized, excels at prioritization, and can multitask across multiple inquiries. Adaptability and collaboration are key to success in this position.

Key Responsibilities

• Identify inconsistencies in routine work and initiate corrective action within workgroup

• Prepare and schedule activities such as travel arrangements, internal and external business meetings, client or third-party appointments, conferences and general office events, including scheduling of conference room use and catering needs

• Prepare and set up presentations for the department

• Solve problems related to specific tasks with minimal supervision

• Handle multiple demands on an on-going basis including familiar situations, sensitive information and some high-level contact

• Monitor expenses for the office with a responsibility to budget adherence; review and coordinate approval of all expenses including processing accounts payable invoices

• Coordinating meetings with internal and external individuals

• Process routine correspondence and documents for the business

Supervisory Responsibilities

• This job does not have supervisory duties.

#LI-AS2

Compensation

Base compensation offered for this role is $20.24 - 28.27/hour and is based on experience and qualifications.

Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here