Manager, Infant Mental Health

Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 90 sites, over 227,000 patients, and over 1.1 million healthcare visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff

Job Profile Summary:

Address mental health issues directly or indirectly caused by the COVD-19 pandemic, this position will be dedicated to providing operational management and clinical oversight at assigned clinics and locations across FHCSD for Mental Health Services and Pediatric Development Services.   

 Job Roles

• Provide on-site supervision of the mental health services to children who have incurred mental illness either directly or indirectly related to the COVID-19 pandemic.
• Provide supervision of Associate Clinical Social Workers who provide therapy to mothers that have been impacted by the COVID-19 pandemic, to increase access to infant development and maternal-child bonding services.
• Serve as the on-site manager for the mental health clinic.
• 20%  of time will be dedicated to providing direct patient care as a licensed mental health practitioner.
• Build positive relationships, inspire others to perform at a higher level, prepare career development plans and retain an accountable workforce.
• Coach and counsel staff and administer appropriate disciplinary action in a timely manner.
• Provide/ensure staff receive all new hire and annual trainings on time.
• Administer day-to-day operations of assigned clinics, and/or assigned programs to include scheduling and patient service management.  
• Establish operational objectives and develop and implement plans for meeting tactical and strategic objectives as reviewed by senior management.
• Oversee administration of integrated care activities at assigned clinics to include data collection and report generation. Track site productivity and utilization rates.  Monitor on-going revenue and expenses. Collect and analyze data, prepare necessary reports, and develop improvement plans as necessary.
• Provide direct patient services as appropriate within scope of licensure.
• In collaboration with Mental Health Senior Management Team, actively participate in organizational short and long-term planning and implementation activities.
• Oversee and directly participate in project planning, implementation, and assessment at assigned clinics.
• Complete all required documentation accurately, in a timely and thorough manner, in accordance with department standards.  Ensure documentation complies with patients insurance requirements. In addition, monitor documentation of direct reports and assigned clinics to ensure maximum revenue realization.
• Ensure applicable regulatory and department standards are met or exceeded on an ongoing basis (i.e., JCAHO, OSHA, Safety Standards, etc.).
• Ensure assigned clinics and/or programs are managed in a fiscally responsible manner to include grants implementation and requirements as directed in collaboration with other FHCSD departments and clinics as applicable.
• Ensure assigned site is well maintained and in compliance with FHCSD policies.
• May accept warm handoffs from non-mental health clinics at the same location. Ensure work collaboratively with other managers in addressing and servicing difficult patients.
• Ensure mental health staff are kept informed and adhere to policies and procedures that relate to the mental health clinic.
• Participate in continuous improvement activities and ensure appropriate Lean tools (i.e., 5S, A3) are deployed and results are evaluated and/or measured.
• Actively demonstrate passion in providing caring, high quality mental health services to a diverse patient population.
• Grant funded program.  This position is funded through 03/31/2023; continuation of employment is dependent upon availability of and/or renewed funding.
• Perform other duties as assigned.