Senior Manager, Performance Management & Organizational Effectiveness

Make a +Difference at Kraton!

At Kraton, we make a +Difference, and we are looking for individuals who are also looking to make a difference in their jobs, for our customers and to the world.  We are looking to hire a key member of our Human Resource team at our Jacksonville, Florida location. 

The Senior Manager, Performance Management & Organizational Effectiveness role plays a critical role in aligning talent strategy with business objectives. This position partners closely with leaders to drive goal-setting excellence, leadership development, succession planning, and performance management while leveraging data and analytics to improve organizational capability and business results. This is a highly visible role with the opportunity to influence talent outcomes across the enterprise.

We believe in making a +Difference, as a global manufacturer of sustainable specialty polymers and biobased pine chemicals, delivering innovative, high-performance solutions.  

We’re proud to offer benefits that meaningfully support you—at work, at home, and everywhere in between. 

Some of the benefits offered are:

Medical Insurance, including TeleDoc - multiple plans available with Flexible Spending Account & Health Savings Account options
Dental & Vision Insurance   
Health Advocate – free support to help you understand your coverage and answer questions 
Life Insurance – base coverage paid for by Kraton with option for additional coverage 
401k – Kraton provides matching contributions based on enrollment level  
Employee Assistance Program – provided at no cost to employees        
Accident, Disability, and Critical Illness Insurance  

Key Responsibilities

Strategic Alignment
Partner with business leaders to translate organizational priorities into targeted talent development strategies 
Ensure development initiatives directly support operational performance, growth, and transformation objectives
Conduct needs assessments to identify skill gaps needed for organization success and develop targeted competency building solutions. Partner with HR Centers of Excellence to align rewards and retention programs with organizational objectives

Individual Goal Enablement & Metric-Driven Alignment (Core Focus)
Develop and maintain corporate-wide goal-setting frameworks and KPI standards, including quantification expectations, appropriate number of KPIs, and role clarity
Coach and support managers and leaders in establishing SMART, measurable goals that align enterprise, functional, team, and individual business outcomes
Establish end-to-end governance for the goal-setting process, including timeline management, key deliverables, accountability, and enterprise-wide consistency
Validate cascade integrity from business plan to business unit, function, team, and individual goals to ensure strategic alignment and numerical roll-up consistency
Strengthen the linkage between goal achievement, performance evaluation, and compensation outcomes to reinforce accountability and business performance

Program Leadership
In collaboration with functional leaders, lead enterprise processes including leadership development, performance management, succession planning, and talent reviews
Embed quantifiable success measures (e.g., readiness, retention, engagement, capability growth) into HR driven programs 
Build organization wide competency model to support organizations continuous improvement goals

Analytics & Impact
Monitor target vs. actual performance metrics to assess effectiveness of talent initiatives
Provide functional leaders with data-driven insights and recommendations to improve organizational capability and performance
Business Partnership
Serve as a strategic advisor to leaders on workforce capability gaps and development priorities
Partner across HR to deliver integrated, business-focused talent solutions
Foster a culture of continuous learning, growth, and employee engagement across the organization

Business Partnership
Serve as a strategic advisor to leaders on workforce capability gaps and development priorities
Partner across HR to deliver integrated, business-focused talent solutions
Foster a culture of continuous learning, growth, and employee engagement across the organization

Required Skills

5-7+ years of experience in talent development, organizational development, transforma