Strategic Mission Account Technology Strategist

Join Microsoft’s US Public Sector Industries DIB Team—where mission meets innovation. 

The Defense Industrial Base (DIB) Operating Unit (OU) is a newly formed team with a bold mission: to consolidate, simplify, and accelerate Microsoft’s presence across the DIB landscape. This expansive network includes over 100,000 organizations specializing in manufacturing, aviation, cybersecurity, and more—all united in their support of all Federal Agencies, including the U.S. Department of Defense and other mission-based intelligence and civilian organizations. 

Our team is dedicated to empowering these commercial contractors throughout their digital transformation journey—from envisioning new possibilities to delivering secure, scalable solutions that drive mission outcomes, elevate customer experience, and fuel Microsoft’s growth. 

The DIB OU will directly manage and accelerate strategic and major DIB accounts across Microsoft Customer and Partner Solutions (MCAPS) Americas, while also enabling growth across other OUs. We’re building new relationships, transforming legacy operations, and helping our customers modernize with confidence. 

The DIB OU is currently looking for Strategic Mission Account Technology Specialist with a technical knowledge of and experience with Microsoft's product landscape, solutions, and strategy to act as a trusted technology advisor, both internally and externally, focusing on integrating Microsoft technology into the customer’s business. 

The Strategic Mission Account Technology Specialist will provide technology guidance to clients, orchestrate the interaction between clients and Microsoft resources to drive new opportunities. In this role you will act as the technology mentor for the customer, managing relationships with the technical and/or business decision-makers at the CxO level. You will also gather insights about client business, leverage existing architecture approaches to achieve Microsoft’s agreed commitments to clients and be held accountable for identifying the pathway and resources necessary to build a strategy. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  

Responsibilities

Customer and Industry Insights 

• Synthesizes and combines various business and industry insights from their team, global best practices, proof points from experience/case studies with countries and/or regions, and deep industry expertise related to customers and their competitors to conduct forecasting and develop recommendations for managing accounts and subsidiary planning. 
• Orchestrates global teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts. 
• Applies deep expertise and thought leadership to identify the right Industry Sales Kits and industry partners within the customer's vertical industry. Articulates and understands specific industry-related market trends, as well as customer threats, opportunities, and barriers to growth as they relate to the customer's broader industry. Applies industry knowledge to support customers in solving issues. Partners with customers and/or partners to provide innovative solutions in new industries, and to integrate Microsoft technology in their business.  

Trusted Advisor 

• Provides Account thought leadership inclusive of information technology (IT), business strategy knowledge, and technology landscape, a