Director Business Management, Global Channel Sales
MicrosoftAbout the role
With a vision to "Build and sell intelligent cloud and intelligent edge solutions with partners, empowering people and organizations to achieve more," Global Channel Partner Sales (GCPS) is responsible for driving revenue outcomes with partners through innovative solutions–at scale! The Global Channel Sales (GCS) organization within GCPS is responsible for driving partner growth through TAM capture, accelerating cloud and AI adoption at scale, and enabling partner success. Our approach centers on CSP acceleration, co-sell execution, and performance accountability, ensuring measurable impact through partner-led transformation.
About the role—Director Business Management
The Global Channel Sales organization is seeking a strategic, results-driven leader to serve as Director of Business Management. This role is central to driving operational excellence, financial stewardship, executive and internal organization communications, and organizational effectiveness across a global business that impacts hundreds of partners worldwide.
As Director of Business Management, you will partner closely with the GCS Chief of Staff and leadership team to lead business planning and financial management, including fiscal year OPEX and headcount planning, budget forecasting and management, and proactive resource optimization. You will oversee talent management, ensuring seamless hiring processes, accurate headcount tracking, and effective onboarding experiences that set new team members up for success.
In addition, you will lead executive and internal communications, crafting compelling narratives for leadership including the Global Channel Sales Corporate Vice President, while maintaining clarity and consistency across all communication channels. Driving operational excellence will be a core focus—leading governance processes, program management, and strategic initiatives as assigned that enable operational efficacy, compliance, and continuous improvement.
This role requires a highly collaborative, people-centric leader who thrives in ambiguity, demonstrates strong business acumen, and can influence across all levels of the organization. The ideal candidate combines strategic thinking with operational rigor and is passionate about delivering measurable impact in a fast-paced, global environment.
Responsibilities
Business Planning & Financial Management
Fiscal Year OPEX and Headcount Planning
Drive the annual planning process for operational expenses (OPEX), discretionary expenses (training, morale, travel, computer) and headcount. Ensure timely development, submission, and alignment with organizational priorities. Partner with GCS Chief of Staff and Leadership team to draft Future State org design updates.
Budget Planning and Management
Collaborate across teams to define, manage, and report on budgets and quarterly forecasts for the global organization in compliance with company standards. Deliver bi-weekly reporting to the Leadership Team (LT) and proactively identify opportunities to redeploy underspend toward top business priorities within the quarter.
Talent Management & Organizational Design
Employee Headcount Management and Tracking
Oversee end-to-end hiring and backfill processes in alignment with GCPS and Microsoft policies. Partner with hiring managers to request backfills or new hires within approved headcount guidance and organizational taxonomy. Track weekly hiring activity and provide updates to the GCS LT, ensuring timely closure of open roles.
Organization Design and Onboarding
Manage organizational blueprint updates and design changes. Ensure new hires are welcomed and set up for success by coordinating onboarding activities, announcements, and activation on collaboration tools and internal communication channels.
Communications
Executive Communications
Lead executive communications for the GCS Vice President, including strategy and execution across internal and partner-facing presentations, events, and communication vehicles. Responsibilities include content development, speech writing, LinkedIn presence management, and ensuring consistent messaging across all channels.
Internal GCS Communications
Manage the communications review and approval process for content originating from
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