Director, Technical Project Management

<div class="content-intro"><p data-pm-slice="1 1 []">Yext (NYSE: YEXT) is the enterprise agentic marketing platform. AI is changing how customers find brands, and Yext gives enterprises the infrastructure to compete: Scout analyzes 10 billion signals monthly across four AI models to surface where you're losing and why, the Knowledge Graph maintains the verified data AI cites, and content generation and distribution agents syndicate brand content across LLMs, listings, social platforms, and review sites in real time. Thousands of brands in financial services, healthcare, retail, hospitality, and food rely on Yext to win across AI and traditional search. Join us and experience firsthand why we are consistently recognized as a Best Place to Work globally by Built In, Fortune, and Great Place To Work®.</p></div><p>Yext is seeking a high-impact <strong>Director of Technical Program &amp; Project Management</strong> to lead our most critical enterprise-wide software implementations. As a key leader within our Enterprise Systems and Technology organization, you will be responsible for the end-to-end delivery of complex, large-scale systems such as Salesforce, Zuora, and integrated Financial Systems. The ideal candidate is a seasoned Agile expert who can navigate the complexities of a fast-paced SaaS environment, balancing hands-on Jira mastery with high-level strategic roadmap execution. This role offers a unique opportunity to build scalable processes and lead cross-functional teams through transformative technology shifts.</p> <h3><strong>What You’ll Do</strong></h3> <ul> <li><strong>Lead Large-Scale Implementations:</strong> Drive the strategy and execution for major system rollouts and migrations (Salesforce, Zuora, ERP), ensuring seamless integration across the lead-to-cash lifecycle.</li> <li><strong>Master the Agile Lifecycle:</strong> Act as the lead Scrum Master for technical workstreams, facilitating sprint planning, daily stand-ups, and retrospectives to ensure high-velocity, high-quality delivery.</li> <li><strong>Standardize PMO Excellence:</strong> Define and refine project management methodologies across the Enterprise Technology organization, establishing best practices for Jira management, documentation, and reporting.</li> <li><strong>Cross-Functional Orchestration:</strong> Partner with Finance, GTM IT, and Engineering leadership to align technical roadmaps with overarching business goals and growth initiatives.</li> <li><strong>Risk &amp; Resource Management:</strong> Proactively identify bottlenecks, manage resource allocation, and mitigate risks across multiple concurrent workstreams to ensure on-time and on-budget delivery.</li> <li><strong>Stakeholder Communication:</strong> Provide tra