Associate Supply Chain Applications Analyst (Local / Hybrid)

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

SC Systems

Job Summary:

The Associate Supply Chain Applications Analyst is a key position within a Tier 2 Application Support team responsible for supporting Vanderbilt University Medical Center’s Supply Chain systems. Support responsibilities include day-to-day operational issues, break/fix resolution, system configuration, maintenance and upgrades. The analyst collaborates with cross-functional teams, including operations, procurement, logistics, and IT, to develop and configure solutions that align with organizational goals. After extensive training and with support from the team, the analyst will take part in an on-call rotation. A successful Supply Chain Applications Analyst has strong analytical and technical skills, the ability to translate business needs into system requirements and a willingness to learn supply chain processes.

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KEY RESPONSIBILITIES

• Maintains, configures, and analyzes workflows and applications that support the supply chain initiatives of VUMC

• May perform analysis and design of supporting technical infrastructures.

• Supports testing and QA, reporting, product life cycle, communication/collaboration with customers and vendors, and training users.

• The responsibilities listed are a general overview of the position and additional duties may be assigned.

• Coordinate with suppliers for Electronic Data Interchange configurations and problem resolution

REQUIREMENTS

• Ability to handle technical phone support or IT triage scenarios

• Experience with Workday, Tecsys or GHX is preferred

• Experience with EDI (Electronic Data Interchange) supporting electronic ordering and invoicing preferred

• Microsoft Excel experience

• Any experience with supply chain / inventory systems such as: POU (Point-of Use) or Tecsys is a plus

• Ability to communicate with external suppliers to resolve transactional (ordering and invoicing) issues

TECHNICAL CAPABILITIES

• Business Knowledge (Fundamental Awareness): Possesses a fundamental knowledge of the industry. Has experience in one or more of the lines of business. Is familiar with the competition.

• Product Knowledge (Fundamental Awareness): Has a general working knowledge of the product and of key product terminology. Some training, direct exposure, light experience, or past experience working with the product.

• Problem Management (Fundamental Awareness): Has light experience, training, direct exposure, or past experience working with Incident Tracking and Problem Reporting. Is familiar with the Company's problem report format, as well as problem tracking procedures and tools.

• Testing (Fundamental Awareness): Learns to execute pre-designed program test data, load testing, and ensures validity of data passed among programs. Learns to use basic quality assurance processes, tools, and scripts for testing purposes.

• Configuration Management and Planning (Fundamental Awareness): Possesses fundamental knowledge of configuration management. Learns to apply changes and develop new functions based on understanding of the design of the system. Follows prescribed processes and guidelines established by the department to implement changes and develop new functions. Learns to develop simple configuration management plans.

• Technical Analysis (Fundamental Awareness): New to most/all assigned products/ systems. Learns to analyze and develop solutions to minimally complex clinical, administrative, financial, operational, and technical issues related to assigned product(s). Gains experience in design, build, configure, and install efforts to meet business needs. Successfully handles simple break/fix service issues.

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