Senior Client Project Manager

Scientific Games:

Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.

Position Summary

As a Senior Client Project Manager, you are responsible for engaging with customers and internal project teams to drive and successfully deliver implementation projects that span across one or more business units. You will manage the overall timeline for the project, managing issues and risks, spend to budget, and communicating project status to project sponsors, stakeholders, internal or external customers, and executive management. We require a Senior Client Project Manager who has strong leadership, excellent communication, and “hands-on” project management skills, as well as proficiency in motivating and leading others through vision, strategic positioning, and leadership characteristics.

Coordinates all aspects of a product or service offering project for a client, from inception to installation. Installations may involve acceptance of capitalized equipment or enterprise software systems, or system integration or consulting projects/engagements. Typically involves extensive interaction with sales, systems engineering, product development, and other members of cross-functional teams. Project is typically focused on the delivery of new or enhanced products to improvement of customer satisfaction through the use of technology. Project management skills, rather than technical skills, are key, but a strong technical background is often required to manage competing interests. Typically oversees schedules and budgets to ensure goal attainment.

Job Duties / Key Accountabilities

• Provide on-site leadership for project team by motivating team members to meet project goals, adhering to their responsibilities and project milestone
• Manage portfolio of complex initiatives that span one or multiple lines of business.
• Develop and manage all aspects of project engagement from planning, external vendor relationships, communications, resources, budget, change, risks, and issues.
• Full project life cycle ownership:  successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously.
• Manage all aspects of multiple related projects to ensure the overall implementation is aligned to and directly supports the achievement of strategic objectives.
• Communicate and flex to all types of personalities and communication styles.
• Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence.
• Understand the interdependencies between technology, operations, and business needs.
• Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices.
• Deliver appropriate and effective communication across all levels of project
• Identify and develop a trusted adviser relationship with project and program stakeholders, sponsors, stakeholders, and customers.
• Set and continually manage project and program expectations while delegating and managing deliverables with team members, stakeholders, and customers.
• Continue professional development to stay up to date on emerging technologies, methods, and best practices.
• Provide peer leadership to newer or less experienced client project managers.
• Ability to make project decisions in consultation with business and customer leadership
• Must consult with and take direction from Sr. Director of Project Management.

Qualifications / Skills/ Knowledge

Required

• Minimum bachelor’s degree, or equivalent experience
• 7 + years of PM experience, with at least 5 years in leading large-scale customer implementation projects
• Must have PMP Certification.
• Georgia residents are preferred but will consider Remote candidates within the US.
• Experience in planning and implementation of