Director Business Analytics & Industrial Engineering

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career! 

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

The Director, Business Analytics & Industrial Engineering will lead the development and execution of strategies to enhance operational efficiency and drive business growth. This role combines expertise in industrial engineering with advanced business analytics to optimize processes and inform strategic decisions.

Responsibilities Include:

• Lead and manage efforts to analyze operations and workflows to enhance process efficiencies in theme park operations, aiming to maximize the utilization of facilities and personnel. Identify, prioritize, and lead the implementation of initiatives that drive continuous improvement in process and operating performance. Facilitate studies related to cost control, cost reduction, inventory control, and service processes/systems.
• Direct multiple, concurrent complex projects, document progress, and provide regular status updates to executive management.
• Lead efforts to design and apply quantitative methods to operational problem sets and challenges; apply objective, structured analytic techniques to a range of complex scenarios; summarize, synthesize, interpret, and analyze multi-source data (both structured and unstructured) as part of the analytic process.
• Analyze potential business opportunities, research competitive offerings, assess feasibility, develop business justifications/cases, deliver executive-level presentations, and ensure the effectiveness of business integration. Facilitate the sharing of “best practices” between UPR Park executives.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training, and team member involvement activities.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree required and Masters of Science degree preferred – Degrees in Industrial/Systems Engineering, Operations Research, or Management Science or Advanced Analytics
• Minimum of 12 years of experience in the field or in a related area; or equivalent combination of education and experience.
• Strong critical thinking and problem solving skills
• The ability to work through complex, unstructured problems
• Capable of communicating and expressing ideas clearly and concisely, in both written and oral formats.
• Strong interpersonal, technical and presentation skills required.
• Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insu