Head of North American Embedded Payment Partnerships, Solutions Consulting and ICG Account Management

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Job Description

The Head of North American Embedded Payment Partnerships, Solutions Consulting and ICG Account Management is a senior leadership role responsible for driving revenue growth and scalable distribution of Elavon payment solutions through embedded payments partnerships across North America in close partnership with our Global Head of EPP, and technical product sales execution. This role serves as the bridge between commercial opportunity and technical reality, ensuring that complex, API driven and platform-based payment solutions move efficiently from commercial agreement through technical validation and deal close through ongoing account management and growing the business.

Essential Functions

• North American EPP Revenue Strategy: Own the channel’s strategy and operating cadence for North America, aligned to Elavon enterprise priorities and annual growth targets.

• Embedded Payments Partnerships Leadership: Define and execute the software-led distribution strategy (ISVs, platforms, vertical SaaS, marketplaces, POS, and enablement partners), including partner segmentation, prioritization, and coverage. Drive the commercial relationships for North American partners including direct revenue and revenue enabling relationships resulting in optimal outcomes for the business.

• Revenue Ownership (Existing + New): Bring together accountability for NA EPP partner-sourced performance across current and new customers, including MSP relationships and other revenue motions, with clear targets and measurable outcomes.

• Commercial & Deal Governance: Establish commercial frameworks (pricing, economics, incentives, and contract standards) and lead executive deal reviews in partnership with Finance, Legal, and Risk.

• Cross-Functional Delivery: Partner with Product and Technology to align integration patterns, developer experience, and roadmap prioritization to accelerate partner onboarding and merchant activation.

• Performance Management & Reporting: Define and track KPIs (partner pipeline, bookings, attach rates, activation, retention, and revenue) and provide regular executive reporting and insights to drive decisions. Build an inclusive culture of performance and partnership excellence.

• Technical Product Sales Leadership: Lead Technical Product Sales—owning the final, solution-level validation required to close complex payment deals. Partner with ICG/PMI Distribution Sales, and aligned Account Managers to translate client and partner requirements into approved, implementable Elavon solutions.

• Risk, Compliance & Controls: Ensure onboarding, contracting, and ongoing management meet applicable regulatory requirements and internal control standards; proactively identify and mitigate third-party and payments risk.

Critical Skills

• Drive for Results: Pursue goals with energy and perseverance; rarely give up before succeeding; work to overcome barriers and challenges in order to produce desired results; can be counted on to achieve or surpass goals; consistently a top performer among peer group.

• Collaboration: Develop good working relationships with others; recognize and value differences; encourage an inclusive collaborative environment and open dialogue; put team’s goals ahead of personal agendas; share information openly and transparently; openly supports team members and their efforts.

• Agility & Innovation: Demonstrate flexibility in dealing with fast-changing prioritie