JOB DESCRIPTION

Job Title:       Event Retail Sales Associate

Department:  Merchandising

Reports To:   T-Mobile Park Team Store Manager / Manager, Souvenirs

Status:           Seasonal, Nonexempt

Apply now for the Mariners 2025 Event Staff Team! 
 
At the Seattle Mariners, you will find a diverse, passionate, innovative team of people who work to live our mission every day. We play in an iconic ballpark – T-Mobile Park– in one of the most beautiful, vibrant, and dynamic cities in the world. 
 
We are looking for candidates with exceptional customer service skills to work the season at T-Mobile Park in an exciting and inclusive working environment. T- Mobile Park will host 81 Mariners games in 2025 and a variety of concerts and special events. We offer a fun, flexible, part time schedule, and you will have the opportunity to discuss your availability commitment with the hiring team. 
 
Event Staff Team Members enjoy free ORCA Cards, 30% Employee Discount, Meal Discount, Complimentary Tickets and Subsidized Parking & Free Shuttle Service.

Primary Objective:  Contribute to revenue and sales goals by proactively assisting guests, providing courteous and friendly service to all guests while maintaining a clean and organized work environment. 

Essential Functions:

• Adhere to the Mariners Selling System with all guest interactions.
• Approach all guests with a friendly and helpful demeanor; assist them with merchandise and make merchandise recommendations when asked.
• Maintain comprehensive understanding of current merchandise and promotions in all categories along with general ballpark knowledge.
• Complete guest checkout transactions on store’s POS/computer system and balance register at the end of shift.
• Maintain a clean and organized store environment. Actively organize, size, and straighten displays throughout shift.
• Assist with store freight as needed, including unloading, and moving boxes and other containers of merchandise in a timely manner.
• Use provided tools such as a ladder or merchandise grabber to access out-of-reach items for guests.
• Use provided tools such as step stools and portable display racks to set up and display or arrange merchandised for sales promotions as assigned.
• Complete all tasks and assigned duties.
• Fill out all forms neatly and accurately.
• Attend all mandatory Team Member meetings and trainings.
• Will perform other duties as assigned.

 Education and Experience:

• High school diploma or GED required.  Equivalent, relevant work experience may be considered in lieu of formal education if approved by management.
• A minimum of six (6) months of previous retail guest service experience preferred.

Competencies, Knowledge, Skills and Abilities (KSA’s):

• Ability to compute basic math (addition, subtraction) to ensure proper change is given to guests.
• Knowledge of or ability to learn Point-of-Sale computer systems.
• Must be able to work fluently in English; bi-lingual skills preferred.
• Shares and expresses thoughts in a clear and effective manner through verbal and written communication skills.  Exhibits effective listening skills and builds positive relationships with all team members, vendors, and guests.  Is diplomatic, tactfu