Traffic Incident Management Program Administrator

Company Description

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At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is actively seeking a Traffic Incident Management (TIM) Program Administrator located in Ankeny, Iowa.

The TIM Program Administrator will focus on the following four core responsibility areas:   

Administrative Management

• Project material filing and updating, document quality control review, miscellaneous office support functions
• Maintenance of meeting minutes, agendas, action items, recurring reports
• Data analysis to include quantitative and qualitative statistical analysis, operations activity reports, data keys
• Light database development, maintenance, and troubleshooting – Microsoft products and proprietary software
• Serve as an understudy to the statewide TIM Coordinator
• Program participation tracking and active recruiting

Committee Coordination

• Assist TIM Coordinator in the network establishment of statewide TIM committees
• Event coordination for large groups of attendees, speakers, and demonstrators
• Use of online survey tools to solicit feedback and guidance from first responder community
• Establishment of a statewide newsletter and recurring email blasts that keep the goals of the committees active and participatory.

Program Marketing

• Workgroup proposal development, meeting preparation to include PowerPoint presentation preparation, stakeholder interaction
• Ordering and inventory maintenance of program supplies to include brochures, marketing materials, and support hardware
• Participation in public/industry events that capture the importance of freeway safety and incident management
• Active engagement with private and public sector first responder community, gaining their interest in statewide participation

Technical Writing and Research

• Technical research and writing, including standard operating procedures (SOPs), technical memos, meeting minutes, project studies
• Development of quick reference guides for stakeholder use
• Production, and/or coordination of production, of TIM materials as committees identify new practices and expound in existing ones

Qualifications

Minimum Requirements:

• HS + 6 years of relevant experience or demonstrated equivalency of experience and/or education
• Excellent driving record with an unrestricted driver’s license

Desired Experience Areas (not mandatory)

• Associates degree (preferred Bachelors) or demonstrated equivalency of experience and/or education
• 8+ years of related administrative support experience
• Experience developing, training, and executing new technical and non-technical procedures
• Facilitating technical content in a clear, concise, and organized manner to optimize audience understanding and maintain focus
• Skilled at public speaking to both small and large audiences
• Professional level technical writing skills
• General working knowledge of Microsoft Word, Excel, and PowerPoint
• Multi-tasking several priorities simultaneously, minding deadlines and quality control
• Flexibility to travel across Iowa for meetings on an infrequent basis
• Experience with analyzing data and writing reports
• Familiarity with emergency management services
• Understanding on local, state, and federal transportation management organization
• Strong knowledge of Iowa freeway network and population centers
• Experience working in a safety sensitive environment
• Understanding of basic traffic incident management (TIM) principles
• Knowledge of the local, regional, and statewide interstate and major arterial network
• Strong knowledge of Iowa population centers
• Working knowledge of Microsoft Power BI
• Experience with Microsoft Access and Excel macros