Senior Manager, Client Services

Short title

 Win and grow client relationships

Introduction

You're passionate about building meaningful client relationships and making a real impact through strategy and creativity? You love turning ideas into results – and you thrive when leading a team toward a shared vision? If you're looking to take the next step in your career with a dynamic international agency that values bold thinking and collaboration – then Pulse might be your next home.

At Pulse Advertising, we connect brands with culture through social media strategy, influencer marketing, paid social and content – and we’re growing fast across Europe. That’s why we’re looking for a Senior Manager Client Services to join us and lead our client portfolio for the German market.

Your tasks

• You act as the main strategic partner for your clients and guide them through their social and digital growth
• You ensure your team builds strong, trusted relationships that drive long-term success for both the client and our agency
• You own the full scope of our existing German client portfolio – from overseeing campaigns to managing contracts and KPIs
• You identify growth opportunities within the German market and translate insights into action and innovation
• You lead and mentor your team to excel and grow and you work closely with cross-functional teams to deliver best-in-class results

Your skills

• Driven. Passionate. Diverse. Equal. These are values you cherish
• You have 5+ years of experience in account management, client strategy or a similar role within an agency or digital environment
• You have already managed and grown a team and know how to develop people while driving performance
• You have a true passion for client relationships and love helping clients unlock their potential
• You bring creativity and strategic thinking to the table and you’re always looking for new ways to deliver value
• You’re fluent in German and English and can communicate with clarity, empathy and confidence across all levels