Senior Technical Program Manager, Gaming Content

Xbox is looking for an experienced and driven Senior Technical Program Manager to lead AI driven documentation, learning resource strategy, and localization for our global Xbox developer audience. This role is pivotal in scaling developer education and platform documentation using cutting-edge AI tools while ensuring the highest quality content experience across our ecosystem.

As a key leader on the Xbox Product Planning and Release team, you will drive the evolution of our content infrastructure, partner closely with engineering and product teams, and introduce modern, AI-enhanced workflows that support developers building on Xbox platforms. If you are passionate about making technical content engaging, scalable, and inclusive for global developer communities—this is your opportunity to shape the future of learning at Xbox.

Your work will directly empower the next generation of game developers building on Xbox—ensuring they have fast, reliable access to high-quality documentation and learning content localized for their region. By leading with AI and driving operational excellence, you’ll help scale our developer ecosystem and define what best-in-class documentation looks like in the AI era.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Responsibilities

• Transform Xbox learning documentation leveraging AI
• Develop and manage comprehensive RoB for developer documentation and learning resource updates
• Oversee triage of developer documentation feedback; continuously evaluate and improve documentation based on feedback and analytics
• Collaborate with engineering, design, product, and marketing teams to understand documentation needs and prioritize for highest impact and efficiency
• Review documentation processes and standards to ensure consistency and quality leveraging existing best practices and evolving leverage AI
• Drive AI documentation excellence – spearhead evaluation and deployment of generative AI (e.g., ChatGPT, Copilot, Notion AI) to assist with content creation, QA, translation, and legacy updates; define clear goals, integrate AI into CI/CD doc pipelines, and measure usage impact
• Primary point of contact for stakeholders, providing regular updates on program/project progress focused on documentation, learning, and localization
• Build and maintain roadmap of projects’ release criteria, ensuring requirements are met
• Drive and support team Rhythm of Business across planning and execution motions
• Embody our Culture &  Values 

Qualifications

Required Qualifications

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience
• 2+ years of experience managing cross-functional and/or cross-team projects
• 4+ years of experience in program management, technical documentation, or digital content publishing—ideally focused on developer platforms or tools
• Experience as a game developer or working with game developers

Preferred Qualifications

• Experience working on gaming platforms: Xbox, PlayStation, Switch, Steam, Unreal, Unity 
• Proven success leading end-to-end documentation for technical products (e.g., API references, developer guides, tutorials), with measurable impact on engagement and adoption
• Demonstrated ability to integrate generative AI (e.g., ChatGPT, GitHub Copilot, Notion AI) into documentation, QA, localization, or publishing workflows
• Skilled in defining documentation strategies and standards that scale content quality, consistency, and localization across global audiences
• Understanding of localization challenges and pipelines
• Proficiency in tools like Swagger/OpenAPI, Git, Markdown, Azure/Jenkins, CMS platforms, and Microsoft 365 (Outlook, Teams, etc.)
• Interpersonal skills, ability to build strong partnerships within team and across organizational lines
• Communication skills (written and verbal) with the ability to explain complex technical concepts to diverse audiences
• Experienced in leading cross-functional teams across engineering, product, and content to deliver high-impact programs
• Self-starter who thrives in fa