Jobs and Careers

Director, Strategic Accounts, Pharma Services, West Coast

United Statesfull_timeVerifiedPosted 17 Jun 2025

About the role

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity. We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety of HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture! NeoGenomics is looking for a Director, Strategic Accounts, Pharma Services and Integration who wants to continue to learn in order to allow our company to grow. Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics: As an employer, we promise to provide you with a purpose-driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory. Position Summary:The Director, Strategic Accounts, Pharma Services, leads development efforts that best address customer needs while coordinating the involvement of all necessary teams. The Director, Strategic Accounts, Pharma Services, will be responsible for building out a customer base, working collaboratively and in conjunction with all levels of the sales organization to ensure successful attainment of established goals and objectives. Core Responsibilities:

Drive strategic business expansion/collaboration opportunities with major pharmaceutical companies in the designated territory.
Build strategic relationships with key customer stakeholders (sourcing/procurement, scientific leaders, lab managers etc.)
Structure detailed strategic plans for gaining and retaining new and existing clients
Collaborate and coordinate with all sales positions (Divisional VPs, Regional Directors and Territory Business Managers) to ensure successful attainment of company goals and objectives
Identify and develop partnering opportunities between prospective pharmaceutical companies and NeoGenomics including but not limited to: Clinical Trials and Product Development
Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to NeoGenomics leadership team
Closely coordinates company executive involvement with customer management
Monitor performance of sales to ensure objectives are met
Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, goal setting, etc.
Work effectively with individuals across multiple departments throughout NeoGenomics. May have direct report staff assigned to support responsibilities for specific customers
Create statements of work for customer projects based upon customer requirements with the support of the pharma services team
Provides leadership and input to Directors, Strategic Accounts, Pharma Services, as requested in addition to day-to-day to support
All other duties as assigned by the Senior Vice President, Pharma Services

Experience, Education and Qualifications:

Bachelors of Science in a Life Science, Biology, or business-related field required. Masters preferred.
5+ years of direct account management experience in a laboratory setting working with pharmaceutical companies with a history of proven performance that has met and exceeded expectations
Strong understanding of pharmaceutical services and the evolving competitive landscape
Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales and marketing objectives
Excellent knowledge of molecular pathology, oncology, hematology, chemotherapeutics and targeted agents
Excellent negotiation and cust