VoIP Engineer

General information

Requisition # R62878 Locations USA-VA-Norfolk Posting Date 08/28/2025 Security Clearance Required Secret Remote Type Onsite Time Type Full time

Description & Requirements

Shape the future of defense with MANTECH! Join a team dedicated to safeguarding our nation through advanced tech and innovative solutions. Since 1968, we’ve been a trusted partner to the Department of Defense, delivering cutting-edge projects that make a real impact. Dive into exciting opportunities in Cybersecurity, IT, Data Analytics and more. Propel your career forward and be part of something extraordinary. Your journey starts now—protect and innovate with MANTECH!

MANTECH seeks a motivated, career and customer-oriented Voice over Internet Protocol (VoIP) Engineer to join our team in Norfolk, Virginia. This position is onsite.

 Join the Navy's Continuous Training Environment (NCTE) program and contribute to the evolution of warfighter readiness. We provide critical engineering and technical expertise for the U.S. Navy's premier Live, Virtual, Constructive (LVC) training capability. Our work involves seamlessly integrating live training with synthetic systems to create highly realistic and complex global training environments. We also drive the development of advanced representations for joint, theater, and national systems, and model new weapons technologies and emerging threats, ensuring our forces are prepared for any challenge.
 

Responsibilities include, but are not limited to:

• Design, configure, and deploy Cisco Collaboration solutions, including Unified Communications Manager (CUCM), Unity Connection, and Cisco IM & Presence

• Develop and implement VoIP network architectures that meet DoD and Navy standards

• Integrate VoIP systems with existing network infrastructure and ensure interoperability with other communication systems

• Perform regular maintenance, updates, and patches to VoIP systems to ensure optimal performance and security

• Troubleshoot and resolve VoIP-related issues, including call quality, connectivity, and configuration problems

• Provide technical support and training to end-users and IT staff on VoIP systems and features

• Ensure Collaboration systems comply with DoD security protocols and Navy-specific communication requirements

• Implement and maintain security measures, including encryption, access controls, and monitoring, to protect Collaboration communications

• Conduct regular security assessments and audits to identify and mitigate vulnerabilities

• Create and maintain detailed documentation of Collaboration system configurations, network diagrams, and standard operating procedures

• Generate reports on Collaboration system performance, usage, and security incidents

• Collaborate with other IT teams to ensure seamless integration and operation of VoIP systems

Minimum Qualifications:

• High School Dipl