VoIP Network Engineer - NISSCII

OUR NORAD Operations Group (JNOG) 

Selected by the Air Force Life Cycle Management Center’s Strategic Warning and Surveillance Systems Division for Operations, Maintenance, and Sustainment (OM&S) of critical mission systems for the North American Aerospace Defense Command (NORAD) Cheyenne Mountain Complex (NCMC), we support the Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II).

Since 2020, through the (ITW/AA) and Space Support Contract II (NISSC II), has provided:

• Operations, maintenance, and Sustainment of current and legacy systems for the surveillance and cataloging of manmade objects in space.
• Mitigation of orbital conflicts.
• Threat warnings and control from airborne, land-based, and space-based systems for threat activities.
• Operations and maintenance of classified communications.
• Software development and integration.

NISSC II supports the classified communications and processing for Command and Control (C2) capability and legacy space C2 systems located at:

• Cheyenne Mountain Space Force Station (CMSFS), Colorado
• Peterson Space Force Base (PSFB), Colorado
• Offutt Air Force Base, Nebraska
• Vandenberg Space Force Base, California
• Numerous sensor and forward operator sites around the world

Description of Duties:

The VoIP Network Engineer supports North American Aerospace Defense Command (NORAD) on the Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II). The candidate will: 

• Apply technical knowledge to solve routine and complex problems for VSS (MSL-100)/VoIP.
• Participate in design/deploy enterprise solution architecture, and coordinate installations and migrations.
• Troubleshoot LAN and WAN hardware systems and respond to customer inquiries.
• Meet with IT managers to determine the contract/Government VoIP network needs.
• Analyze existing VoIP networks/computer systems.
• Develop architecture for voice/data (future) services.
• Install/incorporate network hardware including IP/PABX communication servers.
• Design/implement communications unified capabilities.
• Troubleshoot VoIP network issues.
• Analyze/upgrade network security systems and protocols.
• Add network users and manage contract/Government permissions/accesses.
• Optimize installations for future expansion.
• Train staff on network/system protocols.
• Install, remove, maintain, modify, troubleshoot, and repair non-secure voice and/or non-voice communications systems including intercom and public address systems, alarm systems, and electronic and electromechanical telephone key systems/PABXs; terminal and communications equipment, including line drivers.
• Run cables, key cables, or house wire to all telephone sets, terminal connectors, lugs, pins, or screws, associated with key telephone equipment and/or terminating equipment for non-voice circuits. Configure, optimize, fine-tune, and monitor system operating software/hardware.

The successful candidate wil