Salesforce Engineering Manager - Leadership & Hands-On Engineer

OVERVIEW

Fanatics Betting & Gaming (FBG) is building the industry’s most trusted, scalable, and fan-centric sportsbook experience. Our internal platforms—including Salesforce, backend services, API layers, automation frameworks, and CRM workflows—enable our teams to deliver best-in-class customer operations, marketing, support, and risk management.

As a Salesforce Engineering Manager for Internal Platforms, you will lead a team of engineers who build and maintain primarily the Salesforce platform with some Java backend services and capabilities. These engineers work across API development, microservices, integrations, Apex, Lightning Web Components, automation, and platform configuration. You will provide hands-on technical leadership, guide architectural direction, perform deep code reviews, troubleshoot complex issues, and ensure engineering excellence across all systems the team owns.

RESPONSIBILITIES

Technical Leadership & Hands-On Engineering

• Actively review and approve pull requests across Java and Salesforce codebases, maintaining a high bar for software quality and maintainability.
• Dive deep into technical issues, leading troubleshooting and root-cause analysis across backend integrations, distributed systems, and Salesforce workflows.
• Lead architecture and design discussions for APIs, microservices, data flows, and Salesforce platform components.
• Mentor engineers across Java (Spring Boot, AWS, Kafka) and Salesforce (Apex, LWC, Flows) technologies.
• Drive adoption of engineering best practices including testing strategy, CI/CD standards, instrumentation, and architectural consistency.

Planning, Execution & Delivery Management

• Own sprint planning, capacity modeling, and workload balancing to ensure predictable, high-quality delivery.
• Ensure sprint execution aligns with engineering standards, technical direction, and system reliability goals.
• Monitor team throughput, quality metrics, and operational signals to drive continuous improvement.
• Identify and mitigate engineering-level risks early, providing clear options and trade-offs.

Stakeholder Collab

•  Partner closely with Product Managers and TPMs to define requirements, refine scope, and translate features into actionable engineering tasks.
• Collaborate with Operations, Support, Marketing, Data, Risk, and Compliance partners to ensure systems meet business and regulatory needs.
• Communicate technical decisions, architectural changes, delivery timelines, and risks clearly and consistently.
• Lead engineering contributions to change management, assessing system impacts, integration touchpoints, and rollout considerations.

Backend Engineering Leadership

• Guide engineers in building and maintaining Java microservices, internal APIs, event-driven systems, and backend integration layers.
• Ensure backend systems are performant, observable, resilient, and well-documented.
• Drive improvements in reliability practices—including alerting, runbooks, dashboards, and post-incident processes.
• Ensure clean integration patterns between backend services, Salesforce, and external systems.

Salesforce Platform Engineering Leadership

• Lead engineering work across Salesforce platform configuration ensuring the team aligns to technical specs and best practices.
• Ensure engineers apply scalable, maintainable patterns for Salesforce workflows, triggers, flows, and custom components.
• Guide integration strategy between Salesforce and backend systems (REST APIs, events, streaming frameworks).
• Maintain strong data integrity, access control, and security standards across the Salesforce ecosystem.

Operational Excellence

• Lead root-cause analysis and post-incident reviews, driving long-term engineering improvements.
• Ensure systems include strong observability (metrics, logging, tracing) and performance tuning.
• Identify systemic issues—technical debt, architectural shortcomings, or process gaps—and drive targeted engineering solutions.
• Foster a culture of accountability, reliability, and continuous learning.

 

QUALIFICATIONS

Required:  

• 2 or more years of engineering leadership experience with direct involvement in technical decision making.
• 5 or