Associate - Technical Support Analyst - LAN/WAN - 3rd Shift

Facility

Lak Data Center B017

State

Florida

Frequency of Pay

Weekly

Minimum Base Pay

19.65

Additional Information

Your application may have additional steps that you will need to complete in order to remain eligible for consideration.  Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.  
  
Please do not use your Publix email address when applying.  Once your application has been successfully submitted you will receive a confirmation email. 

***Relocation/Household Good Shipment Allowance will NOT be provided.***
Please note that Publix will not sponsor any hire for this position for an H-1B visa or permanent residence.
 

Address

3045 New Tampa Hwy

City

Lakeland

Year End Bonus

To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November. In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week’s pay if associate remains employed through issue date of the bonus check. In subsequent years, the bonus is equal to two weeks’ pay.

Maximum Base Pay

33.15

Required Qualifications

• For the Associate Technical Support Analyst level, High School diploma or equivalent
• For the Technical Support Analyst level, associate degree in computer science or in an analytical discipline, or equivalent experience
• 1+ years of experience in a service desk environment, technology support and/or knowledge of technology hardware or applications used in Publix stores, warehouses, or distribution facilities.
• Experience working with Routers, Switches, DATA/Voice Circuits, and Wireless technologies.

Preferred Qualifications

• CCNA, CCENT, CCNP certifications
• Experience supporting IP office telephone systems.
• Experience working with trap receivers and tracing tools.
• Experience working with industry standard network cabling (Cat5, Cat6, Fiber Optics)
• Experience working in an organization utilizing formal processes such as Change Management, Incident/Problem Management and Disaster Recovery

Potential Annual Base Pay

40,872 - 68,952

Zip Code

33815-3468

Benefits Information

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost
• An opportunity to purchase additional shares of our privately-held stock
• 401(k) retirement savings plan
• Group health, dental and vision plans
• Paid Time Off
• Paid Parental Leave
• Short- and long-term disability insurance
• Tuition reimbursement
• Free hot lunches (buffet-style) at facilities with a cafeteria
• Visit our website to see all of our benefits: Benefits - Jobs (publix.com)