Senior Operations Engineer (m/f/d)

Purpose & Overall Relevance for the Organization:

 

The aim of the role is to work as part of a team to provide 24/7/365 operational

support, incident management and stakeholder communication for the systems used to

produce, publish, and serve content for a range of adidas platforms and services (possibly

including mobile, tablet, desktop, and IPTV).

 

Key Responsibilities:

 

Specialist advice

• Actively maintains recognized expert level knowledge in one or more identifiable specialisms.
• Provides definitive and expert advice in their specialist area(s).
• Oversees the provision of specialist advice by others, consolidates expertise from multiple sources, including third party experts, to provide coherent advice to further organizational objectives.
• Supports and promotes the development and sharing of specialist knowledge within the organization.

 

Business analysis

• Investigates operational requirements, problems, and opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes.
• Assists in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems and identifies options for consideration.
• Works with stakeholders, to identify potential benefits and available options for consideration, and in defining acceptance tests.
• Contributes to selection of the business analysis methods, tools, and techniques for projects, selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.

 

Testing

• Accepts responsibility for creation of test cases using own in-depth technical analysis of both functional and non-functional specifications (such as reliability, efficiency, usability, maintainability, and portability).
• Creates traceability records, from test cases back to requirements.
• Produces test scripts, materials, and regression test packs to test new and amended software or services.
• Specifies requirements for environment, data, resources, and tools.
• Interprets, executes, and documents complex test scripts using agreed methods and standards.
• Records and analyses actions and results and maintains a defect register.
• Reviews test results and modifies tests if necessary.
• Provides reports on progress, anomalies, risks, and issues associated with the overall project.
• Reports on system quality and collects metrics on test cases.
• Provides specialist advice to support others.

 

Systems integration and build

• Provides technical expertise to enable the configuration of software, other system components and equipment for systems testing.
• Collaborates with technical teams to develop and agree system integration plans and report on progress.
• Defines complex/new integration builds.
• Ensures that integration test environments are correctly configured.
• Designs, performs, and reports results of tests of the integration build.
• Identifies and documents system integration components for recording in the configuration management system.
• Recommends and implements improvements to processes and tools.

 

Porting/software configuration

• Configures software and equipment and tests platform-specific versions of one or more software products.
• Reports the outcome of testing and identifies potential improvements to the process and to the software products according to agreed designs and standards.

 

Configuration management

• Proposes and agrees the configuration items (CIs) to be uniquely identified with naming conventions.
• Ensures that operational processes are in place to maintain secure configuration, consistent classification, and management of CIs, and for the verification and audit of configuration records.
• Develops, configures, and maintains tools (including automation) to identify, track, log and maintain accurate, complete, and current information.

 

• Reports on the status of configuration management. Identifies problems and issues and recommend corrective actions.

 

Release and deployment

• Assesses and analyses release components. Provides input to scheduling.
• Carries out the builds and tests in coordination with testers and component specialists maintaining and administering the tools and methods – manual or automatic - and ensuring, where possible, information exchange with configuration management. Ensures release processes and procedures are maintained.

 

Applicatio