Executive Steward at InterContinental DC - The Wharf

About Us 

IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world’s leading hotel and resort companies with a family of 19 brands. Our purpose – True Hospitality for Good – comes to life in every one of our collections. With luxury and lifestyle, we are taking it to new heights.

Five visionary brands - InterContinental, Regent Hotels, Six Senses, Vignette Collection and Kimpton Hotels - make up our luxury collection. Individually, they are icons. Together, they bring unforgettable and unparalleled experiences to travelers in over 430 hotels and resorts in 100 countries around the world. 

Having recently added a host of incredible properties to our portfolio, we now stand as one of the world’s leading luxury operators. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests unforgettable and unparalleled experiences. 

About the hotel

A luxurious hotel destination at The Wharf on D.C.’s Waterfront, the InterContinental Washington D.C. – The Wharf in the reimagined Wharf neighborhood brings sophistication to its contemporary style. Perfectly placed on the beautiful Potomac River, InterContinental Washington D.C. – The Wharf enjoys the most incredible waterfront views of D.C. Steps away from America’s political epicenter, the hotel embraces guests with an exquisitely curated resort destination that reignites the river’s edge and a captivating sanctuary in the center of The Wharf neighborhood, paying homage to the maritime and industrial-working heritage of its setting.  Featuring a relaxing seasonal rooftop pool with striking Potomac River views and the indulging full-service spa, The Spa at The Wharf, modern luxury, culture, and a rich history combine in the Wharf neighborhood to create a perfect atmosphere for guests and locals alike.

About the Executive Steward position

As our new Assistant Director Human Resources, you will Supervise day-to-day operation of stewarding department. Responsible for total maintenance and sanitation in all food production service areas.  Control storeroom orders and issue all china, silver and glass.  Ensure all food and beverage outlets have sufficient equipment to perform adequately.

A little taste of your day-to-day

Every day is different, but you’ll mostly:

• Control and analyze cost, breakage and quality of support provided to outlets, banquets and other areas. Monitor condition and cleanliness of equipment.

• Control expenses in accordance with established budget.  Participation in the preparation of the annual stewarding operating budget which supports the overall objectives of the Food & Beverage Department.  Maintain procedures for security of inventory.

• Supervise day-to-day operations and assignments of the stewarding staff, communicate objectives and expectations, and assign/schedule work.  Communicate and enforce policies and procedures. 

• Recommend and initiate disciplinary or other staffing/human resources - related actions in accordance with company rules and policies.  Alert management of potentially serious issues. 

• Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include Catering, Banquets, Outlets, Maintenance, and Guest Services. 

• May interact with outside contacts:

  • Guests – to ensure their total satisfaction

  • Suppliers – regarding orders and invoices

• Educate employees on current safety issues to ensure compliance with all health and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.  Schedule preventative maintenance and repairs as needed.  Ensure that equipment is prepared and operational for the following day’s work.

• Educate employees on current safety issues to ensure compliance with all health and safety regulations. Inform management of hazardous situations,