Executive Operations Manager

Title: Executive Operations Manager

Department: Office of the CEO

Reporting to: Chief of Staff

Location: NYC - USA - This role requires regular in-office presence in New York City.

Compensation: $86K USD - 115K USD

 

Who We Are:  

World Education Services (WES) is a non-profit social enterprise that supports the educational, economic, and social inclusion of immigrants, refugees, and international students. For 50 years, WES has set the standard for international academic credential evaluation, supporting millions of people as they seek to achieve their academic and professional goals. Through decades of experience as a leader in global education, WES has developed a wide range of tools to pursue social impact at scale. From evaluating academic credentials to shaping policy, designing programs, and providing philanthropic funding, we partner with a diverse set of organizations, leaders, and networks to uplift individuals and drive systems change. Together with its partners, WES enables people to learn, work, and thrive in new places. For more information about WES, please visit our website at www.WES.org.

 

About the Opportunity: 

The Executive Operations Manager is a key steward in coordinating the CEO’s most important activities, events, and engagements. This role works closely with the other members of the Office of the CEO (the CEO, Chief of Staff, and Executive Assistant) and other key stakeholders throughout the organization (including the Executive Leadership Team and Communications team) to help ensure the CEO’s time, presence, and priorities are supported effectively, and that the Office of the CEO operates as a high-functioning hub for strategic alignment and advancement across the organization.

This position requires significant in-person presence to support high-priority meetings, internal and external events, Board activities, and cross-functional coordination. The Manager will work closely with the CEO, Chief of Staff, and Executive Assistant to steward key processes, ensure follow-through on organizational priorities, and uphold and enhance the effectiveness of the Office of the CEO.

The Executive Operations Manager provides a strategic vantage point into WES’ work at the intersection of higher education, global mobility, and workforce development, and offers meaningful exposure to senior leadership.

 

What You’ll Do:  

Steward the Operations and Effectiveness of the CEO’s Office

• Serve as the primary coordinator for major CEO activities (e.g., travel to flagship conferences and key internal/external events), working in partnership with the Executive Assistant and other key stakeholders to develop itineraries, ensure seamless logistical arrangements, briefings, speaker preparations, etc.
• Build strong, cross-functional relationships with key departments across the organization; maintain and enhance systems to anticipate and plan for key CEO activities (e.g., coordination of All Hands and external events preparations with Communications team; coordination of Canada Board meetings with Canada team; etc.)
• Develop a proactive understanding of the CEO’s (and by extension, Chief of Staff’s) priorities, and anticipate needs ahead of key moments.

Provide In‑Person Support for High‑Priority CEO Engagements

• Attend internal and external meetings where requested with the CEO, capturing insights, tracking commitments, and ensuring timely follow‑up.
• Support the CEO during major events, speaking engagements, and organizational moments as requested, ensuring materials, logistics, and stakeholder coordination are prepared in a timely way with exceptional attention to detail.
• Partner with the Executive Assistant to ensure all logistical arrangements (building passes, catering, etc.) are in place where needed. (While the Executive Assistant is the primary owner of logistical arrangements, the Manager will be requested to provide partnership and support where needed.)
• Represent the CEO’s office with professionalism, poise, and maturity in interactions with internal and external partners.

Support Board‑Related Planning and Execution

• Under the stewardship of the Chief of Staff and in close partnership with the Executive Assistant, coordinate the planning, materials, and logistics for Board of Trustees and Board Committee meetings. (The Executive Assistant has primary responsibility for logistical arrangements, while the Manager will generally lead preparation and presentation of